Waiter / Waitress

The Arts Club Dubai; Dubai; On-site; AED 30,000 - 60,000; Full time

Job summary

An established international private members' club seeks a dedicated professional to join their team. In this role, you will be responsible for providing exceptional service to members and guests, ensuring a positive dining experience. You will run a station efficiently, manage orders, and collaborate with the kitchen and bar teams. This is an exciting opportunity to work in a luxurious environment that values hospitality and attention to detail. If you have a passion for service and a commitment to excellence, this position offers a rewarding experience in a vibrant community.

Qualifications

• 2+ years of experience in luxury hotels or fine dining.
• Strong communication and organizational skills are essential.

Responsibilities

• Run a station, take orders, and ensure quality service.
• Promote sales and build relationships with members and guests.
• Handle complaints and ensure cleanliness in the Lounge area.

Skills

Customer Service

English Language

Cocktail Knowledge

Food and Beverage Applications

Organizational Skills

Time Management

Team Management

Communication Skills

Job description

About Us

The Arts Club Dubai is perfectly located in the heart of the DIFC, set over four floors and totaling 65,000 square feet, in the brand-new ICD Brookfield Place development designed by Foster + Partners.

It is the first international outpost of the celebrated and historical private members’ club, established in 1863 in Mayfair, London. The Club’s membership is a growing community of like-minded, diverse and dynamic people, all hailing from different cultures and sectors, from the region and further afield.

A lifestyle for our members.

The Club provides its members with a home away from home: a sanctuary for those seeking comfort, hospitality and elegance, with a level of quality, service and attention to detail that will leave them wanting for nothing.

What Will You Do

Your Main Duties And Responsibilities Are

1. Run a station during allocated schedule, including taking orders, looking after the service for food and beverage, and making sure that the items served are correctly inputted in the point of sale.
2. Promote sales and build up good relationships with members and guests, ensuring a positive and lasting guest experience by obtaining direct feedback.
3. Liaise with the kitchen on order taking, stock levels, and any special requests.
4. Ensure up-selling opportunities for cocktails, wine, sake, and other beverages in liaison with Bar and Sommelier teams.
5. Handle minor complaints in a professional and courteous manner.
6. Ensure that all crockery, cutlery, and any other objects and equipment needed for service are prepared and available.
7. Be efficient in keeping food and beverage wastage to a minimum.
8. Ensure that the Lounge area is clean and presentable throughout the opening times.
9. Monitor the daily checklist and ensure all opening and closing duties are completed.

What We Are Looking For

The successful candidate will have the following experience and skills:

1. Minimum 2 years’ experience in the same or similar role in luxury hotels or fine dining restaurants.
2. Excellent level of English, written and spoken.
3. Desirable knowledge of cocktails.
4. Knowledge of Food and Beverage applications.
5. Strong organisational and time management skills with a high degree of flexibility.
6. Excellent team management, communication, and listening skills.
7. Demonstrate integrity in all dealings and maintain a high level of confidentiality.
8. Ability to work long shifts and stand for extended periods of time.

The Benefits

The Arts Club Dubai is offering a competitive and attractive remuneration and benefits package.