Waiter / Waitress

MPC Moving Picture Company; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality firm located in Abu Dhabi seeks a dedicated F&B service professional. The role emphasizes prompt service, guest satisfaction, and maintaining hygiene standards. The ideal candidate will have strong customer service skills and knowledge of food and beverages. Join us to support exceptional guest experiences in a dynamic environment.

Qualifications

• Experience in food and beverage service preferred.
• Ability to handle guest inquiries and issues professionally.
• Understanding of safety and sanitation policies.

Responsibilities

• Provide prompt and courteous service to guests.
• Know and relay menu items and specials to guests.
• Maintain cleanliness and organization during service.

Skills

Customer service skills

Knowledge of food and beverage

Time management

POS system proficiency

Job description

Company Description

Why work for Accor?

We are more than a worldwide leader in hospitality. We welcome you as you are and offer a variety of jobs and brands that match your personality. We support your growth and learning every day, ensuring that your work has purpose. Join us to explore the limitless possibilities at Accor.

By joining Accor, you can write your own story and help shape the future of hospitality. Discover what awaits you at Accor by visiting https://careers.accor.com/.

Do what you love, care for the world, and dare to challenge the status quo! #BELIMITLESS

Job Description

The Position

Provide prompt and courteous F&B service to hotel guests.

Key Roles & Responsibilities

1. Read daily events to acknowledge VIP arrivals.
2. Know all menu items, garnishes, contents, and preparation methods; relay this information to guests politely and clearly.
3. Present children's menus when appropriate and describe specials and alternative cuisines.
4. Serve and clear food and beverage items professionally and unobtrusively.
5. Use the POS system to process sales, print checks, close checks, and complete cash-out procedures.
6. Carry trays, bus, and reset tables with linen, china, glassware, and silverware.
7. Ensure guest satisfaction and address any issues, informing a manager as needed.
8. Follow cash and credit card procedures per accounting guidelines.
9. Maintain a clean, organized restaurant during service.
10. Polish silverware, refill condiments like salt, pepper, sugar, and creamers.
11. Keep workstations stocked with necessary condiments.
12. Report guest comments regarding food and beverage to the manager.
13. Handle and maintain operating equipment conscientiously.
14. Follow safety, sanitation, and hygiene policies.
15. Maintain good relationships with colleagues and other departments.
16. Know all F&B services, outlets, and hotel features.
17. Perform opening/closing duties and set tables according to standards.
18. Report deviations from standards and procedures to the manager.
19. Keep service and storage areas safe and clean.
20. Minimize waste, neglect, breakages, and mishandling of supplies and equipment.
21. Perform light cleaning and maintenance of the outlet.
22. Assist other F&B outlets during peak hours if needed.

Additional Information

Our commitment to Diversity & Inclusion:

We are an inclusive company committed to attracting, recruiting, and promoting diverse talent.