Waiter/ Waitress

Mandarin Oriental Hotel Group; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

An established industry player in the hospitality sector is seeking a dedicated Waiter/Waitress to join their team at the Emirates Palace. This role involves ensuring exceptional service standards in a luxurious setting, where you will engage with guests and help create memorable dining experiences. With responsibilities ranging from setting up tables to serving food and beverages, this position is perfect for those passionate about guest service. If you thrive in a dynamic environment and have a flair for hospitality, this opportunity is a perfect fit for you.

Qualifications

• Previous experience in a luxury hotel is preferred.
• Passionate about guest service with an engaging personality.

Responsibilities

• Set up stations and tables according to standards.
• Greet and communicate with guests as per established standards.
• Serve food and beverages ensuring prompt service.

Skills

Guest Service

Communication Skills

Attention to Detail

Education

Certification or Diploma in Hospitality Management

Job description

Bachelor of Hotel Management(Hotel Management)

Nationality: Any Nationality

Vacancy: 1 Vacancy

Job Description

About the job

Based at the Emirates Palace Mandarin Oriental, Abu Dhabi within the Food & Beverage Department, the Waiter/Waitress is responsible for ensuring that guests are served food and beverage according to the standards of Emirates Palace Mandarin Oriental. The Waiter/Waitress reports to the Assistant Restaurant Manager.

As Waiter/Waitress, you will be responsible for the following duties:

• Set up stations and tables according to set standards
• Greet the guest according to the standards set by Emirates Palace Mandarin Oriental
• Communicate with the guest according to the standards set by Emirates Palace Mandarin Oriental
• Assist the captain in presenting the menu, making recommendations, and taking orders
• Serving food and beverage items and ensuring prompt service
• Follow up on billing and checking procedures
• Coordinate and assist in the clearing of tables
• Coordinate and assist in the clearing of station
• Coordinate and supervise the return of dirty linen
• To be present in the restaurant during service hours
• Ensure that the captain is kept informed of all guest comments and complaints
• Attend communication meetings, briefings, and training sessions as required by the restaurant manager, training manager, and food and beverage manager
• To keep uniform neat and clean and ensure good personal grooming and hygiene in accordance with the standards of Emirates Palace Mandarin Oriental
• Any other duties, which may be assigned to you from time to time as directed by your Supervisor or Manager

As Waiter/Waitress, we expect from you:

• Certification or Diploma in Hospitality Management is preferred
• Previous experience in a luxury hotel is preferred, resort experience will be a plus
• Passionate about guest service with an engaging personality

Company Industry

• Hotels
• Hospitality

Department / Functional Area

• Chefs
• F&B
• Front Desk