Waiter / Waitress

Rotana Hotels; Abu Dhabi; On-site; AED 20,000 - 30,000; Full time

Job summary

An established industry player is seeking enthusiastic Food & Beverage professionals to join their team as Waiters/Waitresses. In this vibrant role, you will provide exceptional service to guests, ensuring they have a memorable dining experience. Your responsibilities will include greeting customers, serving them with care, and maintaining the highest standards of hygiene and cleanliness. With opportunities for career advancement, this position is perfect for those who are dynamic, self-motivated, and eager to thrive in a fast-paced environment. Join a team that values excellence and customer satisfaction!

Qualifications

• Dynamic and self-motivated with a passion for food and beverage service.
• Strong communication skills and ability to provide excellent customer service.

Responsibilities

• Provide professional service to ensure a memorable dining experience.
• Maintain hygiene standards and manage service equipment.

Skills

Customer Service

Communication Skills

Food & Beverage Knowledge

Upselling Techniques

Education

High School Diploma

Job description

Job Title: Waiter / Waitress

We are currently seeking dynamic and self-motivated Food & Beverage professionals eager to advance their careers.

Responsibilities include:

1. Providing professional service to guests, ensuring a memorable dining experience.
2. Greeting and seating customers, serving them discreetly and personally.
3. Gaining in-depth knowledge of the food and beverage menu to assist and advise guests.
4. Monitoring the quality of food and beverages served.
5. Maintaining excellent customer relations and satisfactorily addressing complaints or queries.
6. Upholding hygiene and cleanliness standards and maintaining service equipment.
7. Preparing for service through mis-en-place and mis-en-scène, and managing service before, during, and after.
8. Minimizing wastage, breakage, and spoilage.
9. Applying up-selling techniques to exceed guest expectations and boost revenue.