Waiter / Waitress

Amman Rotana; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

An upscale hotel in Abu Dhabi is looking for a self-motivated Waiter/Waitress to provide exceptional service to guests. The role demands a diploma in hospitality, previous experience in a busy restaurant, and the ability to maintain high standards of cleanliness and customer service. Successful candidates will possess strong communication skills and a passion for the hospitality industry.

Qualifications

• Diploma/degree in hospitality or vocational training in food & beverage.
• Previous experience as a Waiter/Waitress in a high volume restaurant.
• Good command of English.

Responsibilities

• Provide professional service to guests to ensure a memorable dining experience.
• Greet and seat customers, serving them in a professional and personalized way.
• Monitor quality of food & beverage being served.

Job description

Job Description

We are currently looking for dynamic, and self motivated Food & Beverage professionals who want to move their careers forward.

Responsibilities

As a Waiter / Waitress you are responsible to provide professional service to our guests, ensuring their restaurant visit will become a memorable dining experience whereby your role will include key responsibilities such as:

• Perform all necessary tasks to service food and beverage according to the standard of performance manual of the hotel
• Greet and seat customers and serve them in a professional, discreet and personalized way
• Acquire in depth knowledge of the food and beverage menu of the assigned outlet in order to assist and provide advice to guests
• Consistently monitor quality of food & beverage being served
• Practice good customer relations and attend to customer complaints / queries satisfactorily
• Responsible for maintaining hygiene and cleanliness standards in the outlet and upkeep of all service equipment
• Responsible for all service preparations before, during and after the service (mis-en-place and mis-en-scene)
• Ensure minimum wastage, breakage and spoilage
• Actively use up selling techniques to exceed guest expectations and increase revenue
  
  

Skills

Education, Qualifications & Experiences

You should ideally have a diploma / degree in hospitality or a vocational training in food & beverage with previous experiences as a Waiter / Waitress in a high volume restaurant. A good command of English and additional skills, like guest service and interpersonal are essentials.

Knowledge & Competencies

The Ideal Candidate Will Be Hands-on With a True Passion For People And Service Along With a Positive And Pleasant Attitude. You Will Thrive Working In a Busy Environment And Stay Calm Under Pressure, Have Attention To Details And Should Possess Following Competencies

Adaptability

Customer Focus

Recognizing Differences

Taking Responsibility

Teamwork

Understanding the Job

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