Waiter - The Abu Dhabi EDITION

Marriott Hotels Resorts; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hotel chain in Abu Dhabi is seeking a dedicated Food Service Associate to serve food and beverages, ensure guest satisfaction, and maintain cleanliness. Candidates should have at least 1 year of experience in a similar role and a high school diploma. This role values teamwork and effective communication with guests and staff.

Qualifications

• At least 1 year of related work experience required.
• No supervisory experience required.

Responsibilities

• Serve food courses and alcoholic beverages to guests.
• Maintain cleanliness of work areas.
• Check in with guests to ensure satisfaction.

Skills

Food Service

Customer Service

Communication

Teamwork

Education

High school diploma or G.E.D. equivalent

Job description

Position Summary

Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transactions in MICROS system at time of order. Check in with guests to ensure satisfaction with each food course and/or beverages. Maintain cleanliness of work areas, china, glass, etc. throughout the day. Complete closing duties including restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment.

Follow all company and safety and security policies and procedures; report accidents, injuries and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information and protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g. small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn and manipulate objects of varying size and weight requiring fine motor skills and hand-eye coordination. Move over sloping uneven or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees including bending, twisting, pulling and stooping. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

Equal Opportunity Statement: At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.