Waiter Room Service - The Abu Dhabi EDITION

Marriott Hotels Resorts; Abu Dhabi; On-site; AED 24,000 - 36,000; Full time

Job summary

An established industry player is seeking enthusiastic individuals to join their team as food service professionals. In this dynamic role, you will be responsible for serving food and beverages, ensuring guest satisfaction, and maintaining high standards of cleanliness and safety. This position offers the opportunity to develop your customer service skills while working in a vibrant environment. If you have a passion for hospitality and enjoy working in a team-oriented setting, this is the perfect opportunity for you to shine and make a difference in guests' experiences.

Qualifications

• At least 1 year of related work experience is preferred.
• No supervisory experience is required.

Responsibilities

• Serve food and beverages, ensuring guest satisfaction.
• Maintain cleanliness and safety standards in work areas.
• Communicate effectively with kitchen staff and guests.

Skills

Customer Service

Communication Skills

Attention to Detail

Teamwork

Education

High School Diploma or G.E.D. equivalent

Tools

MICROS System

Job description

Description

POSITION SUMMARY

Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, recook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transactions in the MICROS system at the time of order. Check in with guests to ensure satisfaction with each food course and/or beverages. Maintain cleanliness of work areas, china, glass, etc. throughout the day. Complete closing duties including restocking items, turning off lights, etc. Present physical and accurate checks to guests and process payment.

Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to the manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g. small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to nondiscrimination on any protected basis such as disability and veteran status or any other basis covered under applicable law.