Waiter/ess - In-Room Dining - Conrad Abu Dhabi Etihad Towers

Hilton Worldwide, Inc.; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

An established industry player in hospitality is seeking a dedicated Waiter/ess to join their team at a luxury hotel. In this role, you will be responsible for providing exceptional service to guests, ensuring their needs are met with a positive attitude and excellent communication skills. You will have the opportunity to work in a dynamic environment, serving both alcoholic and non-alcoholic beverages while adhering to the highest standards of food hygiene and safety. This position offers a chance to be part of a team that values commitment to customer service and teamwork, contributing to memorable guest experiences every day.

Qualifications

• Experience in Food and Beverage department in a luxury setting.
• Knowledge of Food Hygiene Regulations is advantageous.

Responsibilities

• Serve guests in a friendly, timely, and efficient manner.
• Manage guest queries and ensure knowledge of menu offerings.
• Comply with hotel security and health regulations.

Skills

Positive attitude

Good communication skills

Customer service

Flexibility

Teamwork

Job description

A Waiter/ess at Conrad Abu Dhabi Etihad Towers Hotel is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu offerings.

What will I be doing

As a Waiter/ess, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. A Waiter/ess will also be required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the highest standards:

1. Manage guest queries in a friendly, timely, and efficient manner
2. Serve Alcoholic/non-Alcoholic beverages in conjunction with licensing/liquor regulations for residents and non-residents
3. Ensure knowledge of menu and all products
4. Ensure mis-en-place is well stocked at all floor stations
5. Follow correct reporting procedures if faced with issues
6. Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manner
7. Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene
8. Comply with hotel security, fire regulations and all health and safety legislation

What are we looking for

A Waiter/ess at Conrad Abu Dhabi Etihad Towers Hotel is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

1. Positive attitude
2. Good communication skills
3. Committed to delivering high levels of customer service
4. Excellent grooming standards
5. Flexibility to respond to a range of different work situations
6. Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

1. Experience in Food and Beverage department in a luxury setting
2. Previous experience of cash handling
3. Knowledge of Food Hygiene Regulations

What will it be like to work for Hilton

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Work Locations

Conrad Abu Dhabi Etihad Towers

Schedule

Full-time

Brand

Conrad Hotels & Resorts

Job

Bars and Restaurants