Waiter/ess - F&B Service - Jumeirah Al Naseem

Jumeirah; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading luxury hospitality brand in Dubai is seeking a Waiter/ess to join its F&B Service team. The role involves greeting guests, taking orders, and serving food and beverages to ensure a high standard of guest satisfaction. Ideal candidates should have 1-2 years of experience in a similar role within a 5-star environment and fluency in English, complemented by knowledge of Microsoft Office and POS systems. Attractive tax-free salary and benefits package provided.

Benefits

Tax-free salary

Generous F&B benefits

Reduced hotel rates

Excellent leave and health care package

Life insurance

Qualifications

• 1-2 years of experience in a similar role in a 5-star hotel or branded restaurant.
• Ability to work in a multicultural environment.

Responsibilities

• Greet guests and escort them to tables.
• Enter orders into the POS system.
• Serve food and drinks according to standards.
• Set up tables with proper equipment.
• Respond politely to guest needs and complaints.
• Follow standard operating procedures and safety rules.

Skills

Experience in F&B service

Proficiency in English

Knowledge of Microsoft Office

Multilingual ability

Tools

Micros

Sevenrooms

Job description

About Jumeirah

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world’s most discerning travellers.

About Madinat Jumeirah

Set along a two-kilometre stretch of private coastline, Madinat Jumeirah is a beachfront resort comprising four distinctive hotels. Each offers uninterrupted views of the Arabian Gulf and the iconic Jumeirah Burj Al Arab, with experiences ranging from the contemporary elegance of Jumeirah Al Naseem to the majestic Arabesque charm of Jumeirah Al Qasr. Guests can also enjoy the serene waterfront setting of Jumeirah Mina Al Salam and the secluded Arabian houses of Jumeirah Dar Al Masyaf. Together, they form a one-of-a-kind destination rooted in Arabian luxury hospitality. The resort features over 20 curated restaurants and lounges, the traditional Souk Madinat Jumeirah, dedicated kids’ clubs and some of the region’s most versatile event and conference spaces.

About the Job

An opportunity has arisen for a Waiter/ess to join the F&B Service team in Jumeirah Al Naseem. The main duties and responsibilities of this role:

• Greet guests with a smile, escort them to their tables, and assist with basic menu questions when needed.
• Enter orders into the POS system and support bartenders and kitchen staff with timely service delivery.
• Serve food and drinks to tables using proper techniques as trained, following Jumeirah standards.
• Set up tables with clean linen, cutlery, and glassware and assist in keeping the service area clean and organized.
• Respond to guest needs politely and report any complaints or issues to the supervisor immediately.
• Follow standard procedures and safety rules to support smooth operations and ensure guest satisfaction.

About You

The ideal candidate for this position will have the following experience and qualifications:

• One or two years of experience in the same role with a strong F&B background in a 5-star luxury property or a standalone/branded restaurant.
• Proficient in English and a second language (Russian or European languages are desirable).
• Strong knowledge of Microsoft Office products, Micros, and Sevenrooms.
• Experience working in a multi-cultural environment.

About the Benefits

We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flights home, accommodation, life insurance, functional incentives and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.