Waiter/ess - DoubleTree by Hilton Sharjah

Hilton; Sharjah; On-site; AED 60,000 - 120,000; Full time

Job summary

Join a leading global hospitality company as a Waiter/ess, where you will deliver exceptional guest experiences at a renowned establishment. In this role, you will serve guests with a friendly and efficient approach, ensuring that every order meets high standards. Your ability to communicate effectively and provide outstanding customer service will be key to your success. With a commitment to hospitality excellence, you will thrive in a dynamic environment, working alongside a dedicated team. This is an exciting opportunity to be part of a company that values its team members and strives to create remarkable experiences every day.

Qualifications

• Experience in Food and Beverage department is advantageous.
• Knowledge of Food Hygiene Regulations is a plus.

Responsibilities

• Manage guest queries efficiently and with a friendly demeanor.
• Ensure timely delivery of Food and Beverage orders.

Skills

Good communication skills

Customer service

Flexibility

Teamwork

Job description

A Waiter/ess is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu offerings.

What will I be doing?

As a Waiter/ess, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. A Waiter/ess will also be required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Manage guest queries in a friendly, timely, and efficient manner
• Ensure knowledge of menu and all products
• Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manner
• Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene
• Comply with hotel security, fire regulations and all health and safety legislation

What are we looking for?

A Waiter/ess serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Good communication skills
• Committed to delivering high levels of customer service
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Experience in Food and Beverage department and/or industry
• Knowledge of Food Hygiene Regulations

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Work Locations
DoubleTree by Hilton Sharjah Waterfront Hotel & Suites

Schedule
Full-time

Brand
Doubletree by Hilton

Job
Bars and Restaurants