Waiter/ess (All Day Dinning) - The WB Abu Dhabi, Curio Collection by Hilton

Hilton Worldwide, Inc.; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading global hospitality company in Abu Dhabi is seeking a Waiter/ess for All Day Dining. The role involves serving guests, managing queries, and ensuring high standards of food and beverage service. Ideal candidates should have a positive attitude and strong communication skills. Join our team to deliver exceptional hospitality experiences.

Qualifications

• Maintain a positive attitude and good communication skills.
• Commit to delivering high levels of customer service.
• Demonstrate flexibility to respond to various work situations.

Responsibilities

• Serve guests in a friendly and efficient manner.
• Manage guest queries promptly.
• Ensure Food and Beverage orders are of good standard and timely.

Skills

Positive attitude

Good communication skills

Customer service commitment

Excellent grooming standards

Flexibility in work situations

Job description

Job Description

Waiter/ess (All Day Dining) – The WB™ Abu Dhabi, Curio Collection by Hilton™ (Job Number: HOT0BZ4G)

Work Locations

The WB Abu Dhabi, Curio Collection by Hilton – Yas Leisure Drive, Yas Island, Abu Dhabi

Responsibilities

A Waiter/ess is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Team Member experience while having extensive knowledge of menu offerings.

• Manage guest queries in a friendly, timely, and efficient manner
• Serve alcoholic/non-alcoholic beverages in accordance with licensing/liquor regulations for residents and non-residents
• Ensure knowledge of menu and all products
• Ensure mise-en-place is well stocked at all floor stations
• Follow correct reporting procedures if faced with issues
• Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manner
• Practice Hilton grooming standards including uniform dress code, cleanliness and personal hygiene
• Comply with hotel security, fire regulations and all health and safety legislation

Qualifications

To successfully fill this role, you should maintain the following attitude, behaviours, skills, and values:

• Positive attitude
• Good communication skills
• Committed to delivering high levels of customer service
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams

It would be advantageous to demonstrate the following capabilities and distinctions:

• Experience in Food and Beverage department and/or industry
• Previous experience of cash handling
• Knowledge of Food Hygiene Regulations

Why Hilton

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all.