Waiter/ess - Al Mahara - Jumeirah Burj Al Arab

Jumeirah; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

Join a prestigious luxury hotel as a Waiter/ess at Jumeirah Burj Al Arab, Dubai. Your role will involve welcoming guests, taking and managing orders, and providing excellent customer service. This position offers an attractive tax-free salary and various employee benefits, ideal for those looking for a rewarding career in hospitality.

Benefits

Attractive tax-free salary

Generous F&B benefits

Reduced hotel rates

Excellent leave and health care package

Life insurance

Incentive programs

Qualifications

• At least 1 year of experience as a waiter/waitress in a luxury hotel.
• Basic Food and Hygiene Training.
• Strong communication and interpersonal skills.

Responsibilities

• Greet guests with a warm welcome and smile.
• Take food and beverage orders accurately including any special requests.
• Inform guests of daily specials and other promotions.

Skills

Communication

Customer Service

Interpersonal Skills

Adaptability

Education

Basic Food and Hygiene Training

Job description

About Jumeirah & the Hotel:

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 30 properties across the Middle East, Africa, Europe and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.

Dubai's most iconic hotel and a global icon of Arabian luxury, Jumeirah Burj Al Arab is the flagship hotel of Jumeirah’s portfolio of exceptional properties, representing a timeless pinnacle of luxury.

One of the world’s most photographed superstructures, the elegant sail-shaped hotel redefines the meaning of luxury hospitality both in Dubai and around the world. Dedicated to creating memorable moments, Burj Al Arab Jumeirah is home to some of Dubai’s most exquisite dining experiences, from the MICHELIN starred and Gault&Millau’s three toque Al Muntaha to the ultimate lifestyle destination, SAL.

About the Job:

An opportunity has arisen for a Waiter/essto join the Al Mahara team at Jumeirah Burj Al Arab. The main duties and responsibilities of this role are:

• Greet guests with warm welcome and smile. Escort them to their tables. Answer inquiries about food and beverage items on the menu.
  
• Assist guests by explaining how various menu items are prepared, describing ingredients and cooking methods, where applicable.
  
• Be aware of allergy information on menu items and inform guests where needed or inquired.
  
• Inform guests of daily specials or special items/promotions not listed on menu.
  
• Check customer's identification to ensure they meet alcohol legal age requirements or requirements as per local law.
  
• Offer food and wine suggestions. Take food and beverage orders accurately including any special requests. Inform Kitchen as per the request.

About You:

The ideal candidate for this position will have the following experience and qualifications:

• At least 1 year of experience as a waiter/waitress in a luxury hotel.
  
• Basic Food and Hygiene Training.
  
• Strong communication and interpersonal skills.
  
• Strong customer service orientation.
  
• Adaptability and appreciation of cultural diversity.

About the Benefits:

We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package including dental coverage, flights home, life insurance, incentive programs, and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.