Waiter/ess

Hilton Hotels; Sharjah; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality company is seeking a Waiter/ess to serve guests with a focus on customer service and menu knowledge. Responsibilities include managing guest queries, ensuring food quality, and adhering to grooming standards. Ideal candidates will have experience in the Food and Beverage industry and a commitment to high service levels.

Qualifications

• Committed to delivering high levels of customer service.
• Flexibility to respond to a range of different work situations.
• Ability to work on your own or in teams.

Responsibilities

• Manage guest queries in a friendly and efficient manner.
• Ensure knowledge of menu and all products.
• Deliver Food and Beverage orders in a timely manner.

Skills

Customer Service

Flexibility

Teamwork

Education

Experience in Food and Beverage

Job description

A Waiter/ess is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu offerings.

What will I be doing?

As a Waiter/ess, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. You will be required to have extensive knowledge of menu offerings. Specifically, you will perform the following tasks to the highest standards:

1. Manage guest queries in a friendly, timely, and efficient manner.
2. Ensure knowledge of menu and all products.
3. Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manner.
4. Practice Hilton Grooming standards including uniform dress code, cleanliness, and personal hygiene.
5. Comply with hotel security, fire regulations, and all health and safety legislation.

Desired Candidate Profile

What are we looking for?

A Waiter/ess serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

1. Committed to delivering high levels of customer service.
2. Flexibility to respond to a range of different work situations.
3. Ability to work on your own or in teams.

It would be advantageous to demonstrate the following capabilities and distinctions:

1. Experience in Food and Beverage department and/or industry.
2. Knowledge of Food Hygiene Regulations.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences worldwide every day. Our Team Members are at the heart of this mission!

Company Industry

• Hotels
• Hospitality

Department / Functional Area

• Chefs
• F&B
• Front Desk

Keywords

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