Waiter/ess

21c Museum Hotels; Ras Al Khaimah; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading company in the hospitality industry is seeking a dedicated ambassador for their Food & Beverage team. The successful candidate will be known for their exceptional service and warm attention, ensuring each guest feels valued. This role involves greeting guests, upselling, and collaborating with team members for excellent service, in a dynamic hotel environment.

Qualifications

• Previous experience in a hotel or restaurant is advantageous.
• Ability to focus on guest needs and remain calm under pressure.
• Strong interpersonal skills and ability to work as part of a team.

Responsibilities

• Greet and welcome guests according to the highest standards.
• Upsell hotel promotions and handle cashier duties as assigned.
• Assist team members to maintain service excellence.

Skills

Interpersonal skills

Problem-solving skills

Adaptability

Job description

Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are, and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life. During your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor by visiting https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

This job opportunity is with a planned starting date of 15th August 2025.

You are an ambassador for the exceptional service and cuisine that are hallmarks of our food & beverage experience. Your warm, personal attention and knowledge of our outstanding offerings make guests feel unique and valued.

• Greet and welcome all guests approaching the restaurant in accordance with the highest standards.
• Handle and serve guests efficiently, with flair and courteous manner.
• Have thorough knowledge of all Food & Beverage items, including allergens, and be able to recommend Food & Beverage pairings and upsell alternatives.
• Upsell hotel promotions, especially in F&B.
• Assist other team members to achieve excellence in service and maintain cleanliness across the entire team.
• Be flexible and willing to perform any other reasonable duties within your job scope, including redeployment to other departments if required, to meet business demands and guest needs.
• Handle cashier duties as assigned.

Qualifications

• Previous experience in a hotel or restaurant is advantageous.
• Ability to focus on guest needs, remaining calm and courteous at all times.
• Strong interpersonal and problem-solving skills.
• Ability to work well under pressure in a fast-paced environment.
• Ability to work cohesively and collaboratively as part of a team.