Waiter/ess

Accor; Ras Al Khaimah; On-site; AED 30,000 - 40,000; Full time

Job summary

Accor is seeking an ambassador for their Food & Beverage experience, focusing on providing exceptional service and knowledge to make guests feel valued. The role requires a strong emphasis on guest needs and interpersonal skills, working collaboratively in a fast-paced hotel environment.

Qualifications

• Prior experience in a hotel or restaurant is preferred.
• Ability to remain calm and courteous.
• Capability to work well under pressure.

Responsibilities

• Greet and welcome all guests with excellent service standards.
• Handle and serve guests courteously and efficiently.
• Understand all food & beverage items, including allergens.

Skills

Interpersonal skills

Problem-solving skills

Guest service focus

Job description

Company Description

"Why work for Accor?
We are more than a worldwide leader. We welcome you as you are, and you can find a job and brand that matches your personality. We support your growth and learning every day, ensuring that work brings purpose to your life. During your journey with us, you can continue to explore Accor’s limitless possibilities.
Join Accor, and every chapter of your story is yours to write. Together, we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor by visiting https://careers.accor.com/.
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

This job opportunity has a planned starting date of 15th August 2025.

You are an ambassador for the exceptional service and cuisine that are hallmarks of our food & beverage experience. Your warm, personal attention and knowledge of our offerings make guests feel unique and valued.

• Greet and welcome all guests approaching the restaurant in accordance with the highest standards.
• Handle and serve guests efficiently, with flair and courtesy.
• Have a thorough understanding and knowledge of all Food & Beverage items, including allergens, and be able to recommend Food & Beverage pairings and upsell alternatives.
• Upsell hotel promotions, especially in F & B.
• Assist other team members to achieve excellence and maintain cleanliness across the entire cluster.
• Be flexible and extend your duties to include any other reasonable responsibilities within your capability, including redeployment to other departments if required, to meet business demands and guest service needs.
• Handle all cashier duties as assigned.

Qualifications

• Previous experience in a hotel or restaurant is an advantage.
• Ability to focus on guest needs, remaining calm and courteous at all times.
• Strong interpersonal and problem-solving skills.
• Ability to work well under pressure in a fast-paced environment.
• Ability to work cohesively and collaboratively as part of a team.