Waiter/ess

Fairmont Hotels & Resorts; Ras Al Khaimah; On-site; AED 60,000 - 120,000; Full time

Job summary

Join a renowned hospitality brand as a Food & Beverage Ambassador, where you’ll be the face of exceptional service and culinary experiences. Utilizing your knowledge of our offerings and strong interpersonal skills, you will ensure guests feel unique and valued in our warm welcoming environment.

Qualifications

• Previous experience in a hotel or restaurant is advantageous.
• Ability to remain calm and courteous at all times.
• Strong interpersonal skills necessary in a guest-focused role.

Responsibilities

• Greet and welcome guests in accordance with the highest standards.
• Serve guests efficiently and with flair.
• Handle cashier duties as assigned.

Skills

Interpersonal skills

Problem-solving

Guest service focus

Job description

Company Description

"Why work for Accor?
We are more than a worldwide leader. We welcome you as you are, and you can find a job and brand that matches your personality. We support your growth and learning every day, ensuring that work brings purpose to your life. During your journey with us, you can continue to explore Accor’s limitless possibilities.
Join Accor and write every chapter of your story. Together, we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor by visiting https://careers.accor.com/.
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

This job opportunity is with a planned starting date of 15th August 2025.

You are an ambassador for the exceptional service and cuisine that are hallmarks of our food & beverage experience. Your warm, personal attention and knowledge of our outstanding offerings make guests feel unique and valued.

• Greet and welcome all guests approaching the restaurant in accordance with the highest standards.
• Handle and serve guests efficiently, with flair and courteous manners.
• Have a thorough understanding and knowledge of all Food & Beverage items, including allergens, on the menu. Be able to recommend Food & Beverage pairings and upsell alternatives.
• Upsell hotel promotions, especially in F&B.
• Assist other team members to achieve excellence and maintain cleanliness across the entire cluster.
• Be flexible and willing to extend job duties to include any other reasonable responsibilities within your capability, including redeployment to other departments if required, to meet business demands and guest service needs.
• Handle all cashier duties as assigned.

Qualifications

• Previous experience in a hotel or restaurant is advantageous.
• Ability to focus on guest needs, remaining calm and courteous at all times.
• Strong interpersonal and problem-solving skills.
• Ability to work well under pressure in a fast-paced environment.
• Ability to work cohesively and collaboratively as part of a team.