Waiter/ess

FAIRMONT; Ras Al Khaimah; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality brand is seeking a Food & Beverage Ambassador to provide exceptional service. The ideal candidate will greet guests, serve food, and maintain high standards in a vibrant restaurant setting. Join us to create memorable dining experiences in a dynamic environment.

Qualifications

• Prior experience in a hotel or restaurant is advantageous.
• Strong ability to remain calm under pressure.
• Ability to collaborate effectively within a team.

Responsibilities

• Greet and welcome guests in a professional manner.
• Serve guests efficiently and up-sell hotel promotions.
• Maintain cleanliness and assist team members.

Skills

Interpersonal skills

Problem-solving skills

Customer-focused

Job description

Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

This job opportunity is with a planned starting date of 15th August 2025.

You are an ambassador for the exceptional service and cuisine that are hallmarks of our food & beverage experience. Your warm, personal attention and knowledge of our outstanding offerings make guests feel unique and valued.

• Greet and welcome all guests approaching the restaurant in accordance with the highest standards.
• Handle and serve guests efficiently, with flair and courteous manner.
• Have a thorough understanding and knowledge of all Food & Beverage items, allergens, and menu recommendations, including upselling alternatives.
• Act as a salesperson by upselling hotel promotions, especially in F&B.
• Assist other team members to achieve excellence and maintain cleanliness across the entire cluster.
• Be flexible and extend job duties to carry out other reasonable responsibilities within your capability, including redeployment to other departments if required, to meet business demands and guest service needs.
• Handle all cashier duties as assigned.

Qualifications

• Previous experience in a hotel or restaurant is advantageous.
• Ability to focus on guest needs, remaining calm and courteous at all times.
• Strong interpersonal and problem-solving skills.
• Ability to work well under pressure in a fast-paced environment.
• Ability to work cohesively and collaboratively as part of a team.