Waiter- Abu Dhabi

Black Pearl Consult; Abu Dhabi; On-site; AED 30,000 - 50,000; Full time

Job summary

An established industry player in hospitality is seeking a dynamic Waiter to deliver outstanding customer service in a vibrant dining environment. You will play a crucial role in ensuring guests have a memorable experience by providing exceptional service, taking orders accurately, and maintaining a clean and organized dining area. This role requires strong communication skills, a friendly demeanor, and the ability to thrive in a fast-paced setting. If you are passionate about hospitality and enjoy working with people, this opportunity is perfect for you to shine in a prestigious establishment.

Qualifications

• Minimum of 2 years experience in a similar customer service role.
• Fluency in English; additional languages are a plus.

Responsibilities

• Greet guests and provide detailed information about menu items.
• Serve food and beverages promptly while ensuring guest satisfaction.

Skills

Customer Service

Communication Skills

Interpersonal Skills

Attention to Detail

Education

Diploma in Hospitality

Bachelor's Degree in Hospitality

Job description

Our client, a prestigious hospitality establishment in Abu Dhabi, is looking to hire a dynamic and professional Waiter to join their team. This is an exciting opportunity for individuals with a passion for delivering excellent customer service in a fast-paced and vibrant environment.
As a Waiter, you will be responsible for ensuring customers have a memorable dining experience by delivering exceptional service. You will take orders, serve food and beverages, and ensure a clean, well-organized environment for guests.

Key Responsibilities:

• Greet and welcome guests as they arrive in a friendly and professional manner.
  
• Present menus, provide detailed information about food and beverage items, and make recommendations when necessary.
  
• Accurately take customer orders, ensuring all special requests are noted and communicated to the kitchen.
  
• Serve food and beverages promptly and professionally, ensuring presentation standards are met.
  
• Ensure that guests are satisfied with their meals and address any issues or concerns in a timely manner.
  
• Maintain cleanliness and organization of the dining area, including clearing tables and resetting them for new guests.
  
• Collaborate with kitchen staff to ensure timely and accurate order delivery.
  
• Offer additional menu items (e.g., desserts, drinks) to enhance the guest dining experience.
  
• Ensure a smooth and efficient operation of the service area from order taking to food delivery.
  
• Handle customer complaints or inquiries with professionalism and escalate to the manager when necessary.
  
• Follow health and safety guidelines to ensure the safe and sanitary handling of food and beverages.
  

Requirements:

• Diploma or bachelor’s degree in hospitality or any related field.
  
• Minimum of 2 years experience as a Waiter or in a similar customer service role (preferably in the hospitality industry).
  
• Excellent communication and interpersonal skills.
  
• Should be 5'8" in height.
  
• No visible tattoos.
  
• Strong customer service orientation with a friendly and positive attitude.
  
• Ability to work in a fast-paced environment while maintaining attention to detail.
  
• Knowledge of food and beverage menus and service techniques.
  
• Fluency in English (additional languages are a plus).
  
• Flexible working hours including evenings and weekends/split shift.
  
• A valid UAE work permit is preferred (if applicable).