Our client, a prestigious hospitality establishment in Abu Dhabi, is looking to hire a dynamic and professional Waiter to join their team. This is an exciting opportunity for individuals with a passion for delivering excellent customer service in a fast-paced and vibrant environment. As a Waiter, you will be responsible for ensuring customers have a memorable dining experience by delivering exceptional service. You will take orders, serve food and beverages, and ensure a clean, well-organized environment for guests.
Key Responsibilities:
Greet and welcome guests as they arrive in a friendly and professional manner.
Present menus, provide detailed information about food and beverage items, and make recommendations when necessary.
Accurately take customer orders, ensuring all special requests are noted and communicated to the kitchen.
Serve food and beverages promptly and professionally, ensuring presentation standards are met.
Ensure that guests are satisfied with their meals and address any issues or concerns in a timely manner.
Maintain cleanliness and organization of the dining area, including clearing tables and resetting them for new guests.
Collaborate with kitchen staff to ensure timely and accurate order delivery.
Offer additional menu items (e.g., desserts, drinks) to enhance the guest dining experience.
Ensure a smooth and efficient operation of the service area from order taking to food delivery.
Handle customer complaints or inquiries with professionalism and escalate to the manager when necessary.
Follow health and safety guidelines to ensure the safe and sanitary handling of food and beverages.
Requirements:
Diploma or bachelor’s degree in hospitality or any related field.
Minimum of 2 years experience as a Waiter or in a similar customer service role (preferably in the hospitality industry).
Excellent communication and interpersonal skills.
Should be 5'8" in height.
No visible tattoos.
Strong customer service orientation with a friendly and positive attitude.
Ability to work in a fast-paced environment while maintaining attention to detail.
Knowledge of food and beverage menus and service techniques.
Fluency in English (additional languages are a plus).
Flexible working hours including evenings and weekends/split shift.
A valid UAE work permit is preferred (if applicable).