Waiter

Azadea; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

An established industry player in retail is seeking a dedicated and customer-focused individual to join their team. In this role, you will be the face of the company, presenting menus, taking orders, and ensuring that every customer receives exceptional service. Your ability to communicate effectively with kitchen staff and maintain high standards will be key to your success. If you thrive in a fast-paced environment and are passionate about delivering a great dining experience, this opportunity is perfect for you. Join a dynamic team where your contributions will be valued and rewarded.

Qualifications

• 1-2 years of experience in customer service in a similar role.
• Fluency in English; Arabic is a plus.

Responsibilities

• Present menus to customers and assist with item selection.
• Communicate with kitchen staff to ensure customer satisfaction.
• Ensure timely service and report any complaints to the Manager.

Skills

Communication Skills

Adaptability

Customer Focus

Initiative

Teamwork

Education

High School Degree

Job description

Responsibilities:

1. Present customers upon arrival with the menu, assist in their item selection, take orders and serve food in a timely manner.
2. Communicate efficiently with the kitchen staff and barista to guarantee customer satisfaction and liaise with other departments to ensure smooth running of operations.
3. Arrange table set-ups before and after each customer according to the brand's set standards.
4. Ensure the staff is providing a friendly, professional, and timely service at all times and report immediately any discrepancies/customer complaints to the Manager on duty.
5. Collect bill payments from customers and hand them over to the cashier.

Qualifications:

1. High School Degree.
2. 1-2 years of experience in customer service in a similar role.
3. Fluency in English; Arabic is a plus.
4. Communication Skills: level 2.
5. Change and Adaptability: level 1.
6. Customer Focus: level 1.
7. Driving and Achieving results: level 1.
8. Initiative: level 2.
9. Teamwork: level 2.

Company Industry: Retail

Department / Functional Area: Chefs, F&B, Front Desk