Waiter

NMC Healthcare; Sharjah; On-site; AED 60,000 - 120,000; Full time

Job summary

Join NMC Healthcare as a Waitress/Waiter where your main responsibility is to create an inviting dining experience for guests by providing exceptional service and adhering to food safety regulations. You will engage with customers, manage orders, and assist the kitchen team as required, all while ensuring guest satisfaction through a welcoming approach.

Qualifications

• Must have a high school diploma or equivalent in the hospitality sector.
• Experience in food service and customer interaction is preferred.

Responsibilities

• Greet guests and provide menu options according to dietary needs.
• Ensure quality and accuracy of food orders before serving.
• Deliver meals to inpatient guests and maintain cleanliness.

Skills

Customer Service

Food Handling

Communication

Education

High School or Craft course in Hospitality

Job description

Waitress/Waiter main responsibility is to make the guest feel ‘HOME AWAY FROM HOME’. It is the prime responsibility to provide utmost care and excellent service with all proper guidance provided by the Dietitian and Chef. She acts as a source of communication between Guest and Kitchen

Responsibilities

• Greet guest with smiling face and enquire about their health.
• Offer Menu according to the diet.
• Serve water or beverage as per the requirement.
• Provide information about menu items and take order. Confirm order to avoid errors.
• Ensure order is prepared according to menu.
• Quality and quantity of the order prior to serving to be ensured
• Remove the left over once the guest has finished his/her meal.
• Carry dish and flatware to the kitchen.
• Do the clearance of Cheque with Cashier and update to supervisor.
• Enquire about customers additional family members/friends and ensure satisfaction of each customer.
• Upsell the products, to increase sales.
• Responsible for delivering 3 meals and 2 snacks to Inpatient guest.
• Fill up mini store on daily basis.
• Provide complimentary items like fruits, flowers, newspaper, and other items as per the eligibility of the guests.
• All rules and regulations of health department to adhere strictly.
• Principles of safe food handling and service to be followed.
• Assisting Kitchen team based on free schedule.
• Serving refreshment to Doctor’s Clinic.
• Setting up buffet for meetings/functions.
• Prepare daily fruit basket as per order.
• Daily Refilling of Vending machines .

Desired Candidate Profile

Qualifications

High School or Craft course in Hospitality Industry or any equivalent school certificate