Waiter

Majid Al Futtaim; Sharjah; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading entertainment company is seeking a Waiter to provide exceptional service in a friendly environment. Responsibilities include ensuring customer satisfaction during interactions while working with a diverse team at MAF Entertainment. The role demands effective communication, teamwork, and flexibility in working hours.

Benefits

Positive work environment

Diverse team of over 45,000 colleagues

Opportunities for career growth

Qualifications

• 0-3+ years of experience in Food and Beverage/Customer Service.
• Basic English both verbal and written.
• Energetic, friendly, and flexible for night shifts.

Responsibilities

• Deliver excellent customer experience across all MAF Entertainment concepts.
• Handle customer interactions with professionalism and friendliness.
• Ensure correct change is provided and prioritize guest satisfaction.

Skills

Communication Skills

Customer Service

Teamwork

Job description

JOB TITLE

Waiter | MAF Entertainment | Cinemas

ROLE SUMMARY

The role of the Waiter is to deliver an excellent customer experience to customers across the MAF Entertainment – All concepts across all regions.

ROLE PROFILE

• Provides a high standard of quality and efficient / friendly service as per Standard Operational Procedures.
• Handles all customer interactions with friendliness and professionalism, accommodating special requests and exceeding expectations.
• Shares customer preferences and important highlights with the team and the management.
• Ensures all guests receive the correct change and avoids cash under & over at all times.
• Makes everyone feel welcome, treats everyone as an individual and goes above and beyond to exceed expectations.
• Finds solutions and knows when to ask for help.

REQUIREMENTS

• 0-3+ years of experience in any Food and Beverage/Customer Service/Retail/Hospitality industry preferred.
• Basic English language verbal and written.
• Excellent communication skills.
• Team oriented, energetic, friendly, and outgoing.
• Flexible work night shifts, and on weekends and public holidays as per the roster.

WHAT WE OFFER

• At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
• Work in a friendly environment, where everyone shares positive vibes and excited about our future.
• Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.