Waiter

Hilton; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality company is seeking a Waiter to deliver a remarkable guest experience. The successful candidate will manage queries, serve food and beverages, and uphold exceptional grooming and customer service standards. Ideal applicants will possess a positive attitude and strong communication skills while demonstrating flexibility and teamwork within a dynamic environment.

Qualifications

• Experience in Food and Beverage department is advantageous.
• Flexibility to work independently or in teams.
• Knowledge of Food Hygiene Regulations is a plus.

Responsibilities

• Manage guest queries in a friendly manner.
• Serve alcoholic/non-alcoholic beverages.
• Ensure mise-en-place is well stocked at stations.

Skills

Positive attitude

Good communication skills

Commitment to customer service

Excellent grooming standards

Flexibility

Job description

A Waiter is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu offerings.

What will I be doing

As a Waiter, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. A Waiter/ess will also be required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the highest standards:

1. Manage guest queries in a friendly, timely, and efficient manner
2. Serve alcoholic/non-alcoholic beverages in accordance with licensing/liquor regulations for residents and non-residents
3. Ensure knowledge of menu and all products
4. Ensure mise-en-place is well stocked at all floor stations
5. Follow correct reporting procedures if faced with issues
6. Ensure Food and Beverage orders are of a consistently high standard and delivered in a timely manner
7. Practice Hilton Grooming standards, including uniform dress code, cleanliness, and personal hygiene
8. Comply with hotel security, fire regulations, and all health and safety legislation

What are we looking for

A Waiter/ess working for Hilton brands is always working on behalf of our Guests and collaborating with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• Positive attitude
• Good communication skills
• Commitment to delivering high levels of customer service
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work independently or in teams

It would be advantageous if you demonstrate the following capabilities and distinctions:

• Experience in Food and Beverage department and/or industry
• Previous experience with cash handling
• Knowledge of Food Hygiene Regulations

What will it be like to work for Hilton

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to "fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. Our team members are at the heart of it all!

EOE/AA/Disabled/Veterans