Waiter

Azadea Group; Al Ain; On-site; AED 36,000 - 60,000; Full time

Job summary

Azadea Group in the United Arab Emirates, Abu Dhabi, Al Ain Mall is seeking a Restaurant Frontline Associate to greet guests, present menus, take orders and deliver food promptly to ensure a pleasant dining experience.

You will coordinate closely with kitchen and bar staff, arrange tables to brand standards, and uphold friendly, professional service while identifying and reporting issues to the manager on duty. This role emphasizes teamwork and customer care.

Qualifications

• High school diploma or equivalent.
• 1–2 years of customer service experience in a similar role.
• Fluent in English; Arabic is a plus.
• Communication skills: level 2.
• Change and adaptability: level 1.
• Customer focus: level 1.
• Driving and achieving results: level 1.
• Initiative: level 2.
• Teamwork: level 2.

Responsibilities

• Present customers upon arrival with the menu, assist in their item selection, take orders and serve food in a timely manner.
• Communicate efficiently with the kitchen staff and barista to guarantee customer satisfaction and liaise with other departments to ensure smooth running of operations.
• Arrange table set-ups before and after each customer according to the brand’s set standards.
• Make sure the staff is providing a friendly, professional and timely service at all times and report immediately any discrepancies/customer complaints to the Manager on duty.
• Collect bill payments from customers and hand them over to the cashier.

Skills

English Fluency

Arabic (bonus)

Communication Skills

Change and Adaptability

Customer Focus

Initiative

Teamwork

Driving and Achieving results

Education

High School Degree

Job description

• Present customers upon arrival with the menu, assist in their item selection, , take orders and serve food in a timely manner
• Communicate efficiently with the kitchen staff and barista to guarantee customer satisfaction and liaise with other departments to ensure smooth running of operations
• Arrange table set-ups before and after each customer according to the brand’s set standards
• Make sure the staff is providing a friendly, professional and timely service at all times and report immediately any discrepancies/customer complaints to the Manager on duty
• Collect bill payments from customers and hand them over to the cashier

Qualifications

• High School Degree
• 1-2 years of experience in customer service in a similar role
• Fluency in English; Arabic is a plus
• Communication Skills: level 2
• Change and Adaptability: level 1
• Customer Focus: level 1
• Driving and Achieving results: level 1
• Initiative: level 2
• Teamwork: level 2

Primary Location

: United Arab Emirates-UAE, Abu Dhabi, Al Ain Mall