Waiter

Joud Coffee; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A local coffee shop in Abu Dhabi is seeking a friendly and efficient server to greet and assist guests. Responsibilities include taking orders, serving food and beverages, and ensuring customer satisfaction through expert menu knowledge. The ideal candidate will have experience in customer service and strong communication skills. Join our team and create a welcoming atmosphere for our guests.

Qualifications

• Experience in a customer service role, preferably in a restaurant or cafe.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Greet and seat guests with a warm welcome.
• Assist guests in selecting menu items and provide recommendations.
• Take and accurately record food and beverage orders.
• Serve food and beverages promptly, ensuring proper presentation.
• Coordinate with kitchen and bar staff for timely delivery of orders.
• Monitor table turnover and anticipate guests' needs.
• Address any guest concerns or issues promptly.
• Acquire in-depth knowledge of the menu items.
• Stay informed about daily specials and promotions.
• Answer guest questions regarding the menu.

Job description

Greet and seat guests, providing a warm welcome and creating a friendly and inviting atmosphere.

Assist guests in selecting menu items, providing recommendations and descriptions of dishes.

Take and accurately record food and beverage orders, ensuring special requests or dietary restrictions are communicated to the kitchen staff.

Serve food and beverages promptly and accurately, ensuring proper table setting and presentation.

Coordinate with the kitchen and bar staff to ensure timely preparation and delivery of orders.

Monitor table turnover and anticipate guests' needs, ensuring efficient and smooth service.

Address any concerns or issues raised by guests promptly and professionally, seeking appropriate resolutions.

Acquire in-depth knowledge of the menu items, including ingredients, preparation methods, and potential allergens.

Stay informed about daily specials, promotions, and any changes to the menu.

Answer questions from guests regarding the menu, offering suggestions and accommodating individual preferences.