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A leading company in the retail sector is seeking Customer Service Staff to enhance their food and beverage operations. Responsibilities include assisting customers, ensuring satisfaction, and collaborating with kitchen staff. Ideal candidates will have a High School Degree and relevant experience, aiming to provide excellent service in a fast-paced environment.
Bachelor of Hotel Management(Hotel Management)
Nationality
Any Nationality
Vacancy
1 Vacancy
Job Description
• Present customers upon arrival with the menu, assist in their item selection, , take orders and serve food in a timely manner
• Communicate efficiently with the kitchen staff and barista to guarantee customer satisfaction and liaise with other departments to ensure smooth running of operations
• Arrange table set-ups before and after each customer according to the brand s set standards
• Make sure the staff is providing a friendly, professional and timely service at all times and report immediately any discrepancies/customer complaints to the Manager on duty
• Collect bill payments from customers and hand them over to the cashier
Desired Candidate Profile
• High School Degree
• 1-2 years of experience in customer service in a similar role
• Fluency in English; Arabic is a plus
• Communication Skills: level 2
• Cultural Awareness: level 1
• Change and Adaptability: level 1
• Customer Focus: level 1
• Driving and Achieving results: level 1
• Initiative: level 2
• Teamwork: level 2
Company Industry
Department / Functional Area
Keywords
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