VP Operations RoW

Brink’s Inc; Dubai; On-site; AED 440,000 - 662,000; Full time

Job summary

A global security and logistics firm is seeking a VP Operations for the Rest of World markets. This executive will shape operational strategies, drive performance, and enhance customer satisfaction across diverse markets. The ideal candidate has over 15 years of operations experience, including 5 years in senior leadership roles, and is skilled in process optimization and team development. Competitive salary and full-time employment offered.

Qualifications

• 15+ years of progressive operations experience in customer service, logistics, and transformation.
• 5+ years at senior operational leadership level with proven transformational experience.
• Strong financial acumen demonstrated in managing P&L, budgeting, and forecasting.

Responsibilities

• Own the P&L for assigned RoW markets, driving revenue growth and profitability.
• Develop and execute long-term operational strategies.
• Lead transformation initiatives including standardization and process improvement.

Skills

Operational transformation and process optimization

Interpersonal and communication skills

Ability to build and mentor teams

Education

Bachelor's degree in operations or related field

Advanced degree (MBA or similar)

Job description

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Background

The Brink’s Company (NYSE: BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 52 countries serves customers in more than 100 countries.

At Brink’s, we believe that diverse teams drive success, and we foster an inclusive culture that values people with diverse backgrounds, ideas, and perspectives. We build a sense of belonging so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow.

Role Overview

The VP – Operations, RoW plays a critical leadership role in shaping the operational strategy and driving operational excellence for Rest of World (RoW) markets. This role is accountable for business growth, operational performance (including efficiency gains, waste elimination, best practice implementation, and cost of goods management), customer satisfaction, and team development. The position combines strategic leadership with hands-on operational management to ensure Brink’s remains a benchmark for excellence across diverse markets.

Responsibilities

• Own the P&L for assigned RoW markets, driving revenue growth, profitability, and cost efficiency.
• Develop and execute long-term operational strategies aligned with Brink’s global transformation agenda.
• Build strong partnerships with senior leadership, functional teams, and clients to deliver integrated solutions.
• Lead transformation initiatives including standardization, automation, and process improvement.
• Champion a culture of continuous improvement and Lean methodologies to optimize performance.
• Establish and track operational scorecards, KPIs, and metrics that measure and drive excellence.
• Identify and pursue opportunities for service expansion, efficiency, and innovation.
• Act as a subject matter expert in operational models, route optimization, and service delivery.
• Build, mentor, and retain high-performing teams with a focus on diversity, inclusion, and development.
• Foster a culture of accountability, safety, and engagement across all levels of the business.
• Ensure operational practices deliver exceptional service quality and client satisfaction.
• Develop and maintain strong relationships with external stakeholders including regulators, clients, and strategic partners.

Minimum Qualifications

• Bachelor’s degree in operations or a related field.
• 15+ years of progressive operations experience in areas such as customer service, logistics, go-to-market, performance & efficiency, network optimization, and transformation.
• At least 5 years at a senior operational leadership level with proven senior leadership and transformational experience in multi-country operations.
• Strong financial acumen with demonstrated success in managing P&L, budgeting, and forecasting.
• Experience with Lean / continuous improvement methodologies.

Desired Qualifications

• Advanced degree (MBA or similar).
• Experience in secure logistics, transportation, financial services, or related industries.
• Ability and willingness to travel extensively across RoW markets.

Skills & Experience

• Expertise in operational transformation and process optimization.
• Ability to manage complex organizations and navigate ambiguity in global markets.
• Exceptional interpersonal and communication skills with the ability to influence at all levels.
• Proven ability to build, mentor, and retain high-performing teams.
• Exposure to unionized work environments is an advantage.

Seniority level

Executive

Employment type

Full-time

Job function

Management and Manufacturing

Industries

Truck Transportation