VP Learning And Development UAE National

Mashreq; Dubai; On-site; AED 350,000 - 600,000; Full time

Job summary

Mashreq in Dubai seeks a Senior Learning & Development leader to design and drive a holistic, global learning strategy that aligns with the bank’s goals and learning journey. You will partner with senior stakeholders, identify needs, and deliver technology-enabled learning solutions, including leadership programs and regulatory training, while optimizing the Learning Management System.

Knowledge of ISO 29990 and strong analytics to measure ROI will be valued; experience leading remote global

Qualifications

• Bachelor’s degree and 15+ years in Learning & Development, banking experience preferred.
• Expertise in needs analysis, solution deployment and measuring learning impact.
• Experience with e-learning development and LMS administration.
• Strong communication, influencing and stakeholder management at senior levels.
• Proficiency with learning assessment, design and ROI methods.
• Leadership and facilitation skills with global, remote teams.

Responsibilities

• Create and lead a holistic L&D strategy covering behavioural and technical learning across assigned Groups.
• Deliver and enhance global leadership development and mandatory training programs.
• Manage and optimize the Learning Management System and content ecosystem.
• Plan annual L&D budget, training calendars and regulatory requirements.
• Collaborate with external providers to source need-based training inputs.
• Develop in-house online content development capabilities to meet business needs.

Skills

Learning strategy

Stakeholder management

Instructional design

Project management

LMS administration

E-learning development

ROI measurement

Content development

Communication

Remote team leadership

Education

Bachelor's degree

Tools

LMS platforms

E-learning authoring tools

Analytics tools

Job description

Job Description:

To lead and foster a culture of continuous improvement and excellence within Mashreq that is innovative, out-of-the-box and complements people’s learning journey. This position involves the strategic development, implementation, and management of comprehensive global and group holistic learning programmes that align with Mashreq’s goals and objectives. To Partner strategically with Groups and work closely with various senior stakeholders to identify learning needs, design innovative training solutions, and evaluate the effectiveness of training, learning and development initiatives.

• Create and execute a holistic Learning strategy covering all learning needs both behavioural & technical for assigned Groups that meets the bank’s aspiration in becoming an employer of choice and recognized globally.
• Partner as a forward thinking and proactive strategic and learning custodian responsible for the holistic end-to-end learning strategy and its measured impact for assigned Groups
• Develop and implement effective and appropriate technology enabled learning and development solutions and content for all functions in the bank.
• Deliver, lead and enhance select structured learning programmes globally and leadership development modules and people related trainings as part of wider PICG mandate
• Manage and enhance the Learning Management System and ecosystem for the entire organization across all locations to ensure availability and consistent delivery of Learning and Development mandate to bank employees.
• Strategically plan the annual budget, DNA and L&D calendar per assigned Group including all regulatory training that meets the real development needs of bank-wide employees.
• Develop and deliver mandatory, regulatory and/or need-based technical skill and behavioural development programmes.
• Develop and deliver need-based competency development and soft skills programmes.
• Liaise with approved External Training Providers to arrange need based training inputs not available internally within the bank.
• Establish in-house online content development capabilities by developing existing resources and adding appropriate resources to develop online content that meets business training needs.
• Plan and monitor the L&D annual budget for assigned Groups to ensure that expenditure is in line with business plan.

Experience

• Bachelor’s degree and a minimum of 15 years of Learning and Development experience; Experience in banking and finance industry will be an added advantage.
• Expert in training needs analysis, solution deployment and learning impact/evaluation
• Relevant E-Learning development and Management of a Learning Administration function experience.
• Role holder should have expert communication, influencing, inter-personal and analytical skills and the ability to manage and partner with stakeholders at a senior level
• High level of proficiency in Learning/skill assessment authoring tools and administration of Learning Management Systems is required
• Subject matter expert in learning and development instructional design and delivery and evaluation/ROI methods.
• Expert in presentation and facilitation skills with senior stakeholders and learning audiences
• Strong project management skills and advanced ability to be adaptable and resilient to manage multiple priorities and deliverables on time and in full
• Leading and working in a global remote team across multiple countries
• Technical acumen of learning systems, AI enabled learning and technologies to an advanced proficiency level
• Exposure to and qualifications in Learning and development quality standards such as ISO 29990 is desirable.

Requirements