Responsible for execution and implementation of Sales in relation to Acquisition of assigned products. Role holder is assigned to achieve growth and hit sales targets by successfully managing the sales team. Design and implement a strategic business plan that expands company’s customer base and ensures strong presence.
Core Responsibilities
Supervision of Subordinates
Manages the team to increase productivity and enhance Acquisition
Organises and supervises the activities and work of subordinates to ensure that all work is carried out in an efficient manner and in alignment with SOP guidelines.
Provides on-the-job training and constructive feedback to subordinates to support their overall development.
Ensure that team members are always up to date on product features and promotions.
Business Development
Own objectives setting, coaching and performance monitoring of BDU leaders & BDU officers
Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
Identify emerging markets and market shifts while being fully aware of new products and competition status
Develop and maintain operational guidelines for staff
Responsible for tracking the sales leads and achievements for his/her respective team.
Provide regular feedback to the team leaders for any poor performance in his team and recommend the required actions.
Work closely with the head of Business Development to ensure the business targets are achieved
Implements departmental policies, systems, and procedures as per SOP guidelines
Carrying out supervisory responsibilities in accordance with the organization's policies and applicable laws; this includes planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems
Identifies opportunities for continuous improvement of systems, processes, and practices.
Ensure that all team members adhere to the Standard Operating Procedures, Policies, Code of Conduct and Service Standards of the bank and initiate appropriate disciplinary action for any violations noted.
People Management Responsibilities
Defines goals and key performance indicators for each member of the team and ensures effective implementation of the FAB performance management process.
Develops talent within the team by providing guidance and coaching to achieve the defined goals.
Qualifications
Good product knowledge
Good understanding of banking industry trends in the local market
Good market awareness of product range and pricing
Good analytical skills
Bachelor’s Degree in Business Administration, Finance, Banking or a related major field of study
Minimum of 6 years of relevant experience with at least 3 years in a similar role