VP, Account Management

Mastercard; Dubai; On-site; AED 350,000 - 500,000; Full time

Job summary

A global payments company in Dubai seeks a VP of Account Management to lead business development efforts. The ideal candidate will cultivate key relationships, drive strategy, and optimize revenue opportunities. Strong experience in financial services, leadership, and analytical skills are essential for success in this role.

Qualifications

• Bachelor’s degree required, MBA preferred.
• Extensive experience in financial services and payments.
• Strong project management, problem-solving, analytical, and organizational skills.

Responsibilities

• Lead Critical Business Development Vertical for the cluster.
• Develop sales pipeline leveraging all available resources.
• Participate in high-level, interactive conversations with key decision makers.

Job description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

VP, Account Management

Job Description Summary

Overview

• Lead Critical Business Development Vertical for the cluster, focusing on high growth and new frontier opportunities.
• Develop sales pipeline leveraging all available resources in coordination with the product development and account management teams.
• Work with cross-functional teams and Country Managers to identify opportunities to sell new products to existing customers.
• Participate in high-level, interactive conversations with key decision makers around new or emerging product opportunities.
• Analyze customers’ existing business through profitability modeling, financial forecasting, and competitive analysis, and recommend opportunities for additional revenue and to deepen Mastercard's relationship.
• Develop long-term growth strategies to optimize mutual profitability across all business lines.
• Work with and orchestrate cross-functional teams of Mastercard subject matter experts to strategically articulate value propositions to close new business opportunities.
• Develop financial modeling and business cases for identified opportunities.
• Execute and manage the customer contract agreement process, ensuring global linkage of resources and information sharing.
• Be the responsible “face of Mastercard” to the prospect/customer through high-level interactions with key stakeholders such as senior bank executives, country regulatory contacts, marketing and card vendors, as well as third-party processing companies.

Major Accountabilities:

• This individual is the 'Go To' person for Business Development across assigned accounts within the Cluster, ensuring alignment between the location’s 'go-to-market' approaches and the overall MEA Business Development strategy, considering the region's longer-term strategic initiatives.
• Lead key regional group relationships and drive Mastercard’s business strategy and attack plan to deepen revenue opportunities across partners, while also driving the customer’s strategy and enhancing their competitive position.
• Establish new partnerships, vendors, enablers, and joint ventures with capabilities to sustain Mastercard’s competitive advantage and track performance against key objectives.
• Maintain strong business relationships across all levels of organizations with banking partners, vendors, the wider banking industry, and regulators in the assigned location.
• Set a long-term strategic agenda to accelerate Mastercard and partner growth, ensure expansion and diversification in line with global priorities, and lead execution programs leveraging Mastercard’s cross-functional teams.
• Position as a trusted advisor, creating strategic frameworks for success and unlocking bank-wide opportunities to extend services, expand payments, and drive growth.
• Support development of the location’s Interchange strategies and collaborate with regional cross-functional teams.
• Assist in the location’s regulatory dialogue and support Country Management on regional and national interests.

Key Competencies:

• Business Acumen and Commercial Track Record
• Payments Industry Knowledge
• Financial and Planning Skills
• Solutions-Oriented Mindset
• Results-Driven
• Strong Analytical Skills
• Sales and Marketing Expertise

Professional Qualities:

• Leadership
• Influence and Assertiveness
• Autonomy and Accountability
• Analytical and Strategic Insight
• Passion and Energy

Experience Required:

• Bachelor’s degree required, MBA preferred.
• Extensive experience in financial services and payments.
• Deep business development and marketing experience.
• Strong project management, problem-solving, analytical, and organizational skills.
• Experience in merchant acquiring, retailing, or corporate transactional banking advantageous.
• Proven ability to manage multiple stakeholders in multicultural environments across multiple regions.
• Excellent communication, negotiation, and influencing skills.
• Organization and time management skills; ability to multitask.
• Strategic planning and business judgment skills.
• Business case development and financial analytics experience.
• Budget management skills.
• Ability to work collaboratively and independently.
• Strong client management and teamwork skills.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks come with inherent risks. Every employee must:

• Abide by Mastercard’s security policies and practices.
• Ensure confidentiality and integrity of accessed information.
• Report suspected security violations or breaches.
• Complete mandatory security trainings.