VoIP Engineer

Leading Edge; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

A leading company in telecommunications is seeking a VoIP Engineer in Dubai. The ideal candidate will have over 4 years of experience in designing and optimizing VoIP solutions, configuring SIP trunks, and managing Session Border Controllers. This role offers opportunities to implement innovative VoIP technologies and enhance communication solutions across enterprise environments.

Qualifications

• 4 years of experience in VoIP engineering.
• Demonstrated expertise in SIP trunking and SBC configurations.
• Familiarity with IPT-based platforms and VoIP protocols.

Responsibilities

• Design, deploy, and optimize enterprise VoIP solutions.
• Configure SIP trunks with major service providers.
• Maintain and troubleshoot complex IP PBX systems.

Skills

SIP Trunking

Session Border Controller

IP PBX Platforms

Call Routing

VoIP Protocols

QoS

Network Diagnostics

VoIP Monitoring

Education

Bachelor's Degree

Tools

Wireshark

sngrep

Job description

Job Title: VoIP Engineer
Location: Dubai UAE

Job Summary:

Our client is seeking a results-driven and technically adept VoIP Engineer with over 4 years of hands-on experience in designing deploying and optimizing enterprise-grade VoIP solutions. The successful candidate will have demonstrated expertise in configuring SIP trunks deploying and managing Session Border Controllers (SBCs) and maintaining complex IP PBX systems.

Key Responsibilities:

- Design deploy and optimize VoIP solutions for enterprise environments

- Configure and manage SIP trunks with major service providers

- Deploy and manage Session Border Controllers (SBCs) for secure VoIP communications

- Maintain and troubleshoot complex IP PBX systems across various platforms including:

- Grandstream UCM

- Yeastar S-Series

- 3CX v20

- Asterisk FreePBX

- Troubleshoot call routing issues and implement dial plans

- Ensure network QoS for VoIP traffic and integrate voice solutions with legacy systems and modern unified communication environments

Required Skills:

- SIP Trunking (Registration Authentication NAT Traversal)

- Session Border Controller (SBC) Configuration & Security

- IP PBX Platforms (configuration and management)

- Call Routing & Dial Plan Logic

- VoIP Protocols (SIP RTP SRTP T.38)

- QoS and VoIP Traffic Shaping

- Number Normalization and E.164 Formatting

- Integration with PSTN Gateways VoIP Phones and Softphones

- Network Diagnostics & Packet Analysis (Wireshark sngrep)

- VoIP Monitoring & Troubleshooting (logs CDR SIP traces)

Professional Highlights:

- Successfully implemented SIP trunking and number porting projects across multi-site enterprise environments

- Migrated legacy PBX systems to IP-based platforms achieving improved call quality and reduced telecom costs

- Deployed secure SBC configurations to support remote IP phones and NAT traversal for global teams

- Streamlined dial plans and outbound rules for diverse geographic and business needs

- Delivered training and documentation to IT teams and end-users on VoIP system usage and best practices

Requirements:

- 4 years of experience in VoIP engineering

- Bachelors degree (Preferred)