Visa and Housing Assistant

Zayed University; Dubai; On-site; AED 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a Visa & Housing Assistant to join their Human Resources Department. This role is crucial in supporting the Visa & Housing Specialist with processing visa requests, preparing immigration documentation, and assisting employees with various housing-related tasks. The ideal candidate will have strong administrative skills, proficiency in MS Office, and the ability to provide exceptional customer service. With a competitive benefits package, including tax-free salaries and educational subsidies, this position offers a fantastic opportunity to contribute to a dynamic academic environment while supporting staff in navigating government processes.

Benefits

Cash housing allowance

Furniture allowance

Annual vacation

Airline tickets for employee and family

Educational subsidies for children

Healthcare for employee and family

Qualifications

• Minimum 1 year administrative experience required.
• Strong IT skills and fluency in English; Arabic is a plus.

Responsibilities

• Assist with processing visa requests and maintaining employee files.
• Prepare documentation for various government-related tasks.
• Provide excellent customer service to University staff.

Skills

Administrative Skills

Customer Service

Fluency in English

IT Skills (MS Office Suite)

Education

Diploma from an accredited institution

Tools

HRMS system

Job description

The Opportunity
Human Resources Department seeks an incumbent for the position of Visa & Housing Assistant to support the Visa & Housing Specialist in all matters related to the visas and housing and maintains and updates employee Visa & Housing files; keeps filing up to date and notes any changes to employee status passport/visa info in file and on the Human Capital database.
Deal effectively and efficiently with staff queries while offering the best possible customer service to all University employees.

The Responsibilities

• Assists the Visa and Housing Specialist with processing all visa requests for the University focusing on those for newly hired employees as well as visa cancellations for leavers.
• Prepares Immigration Medical documentation and accompanies employees and their dependents for medicals at Authorized Hospital.
• Prepares documentation for employee driving licenses, liquor permits, Etisalat connections, DEWA connection, etc.
• Prepares letters, forms, and other documents to government ministries and organizations, consulates, embassies, banks, police departments, etc. when required.
• Assists staff with problems dealing with government organizations when required.
• Answers staff queries, advises them on University policies, and prepares No Objection certificates and Service Certificates when required.
• Maintains and updates employee Visa & Housing files; keeps filing up to date and notes any changes to employee status passport/visa info in file and on a Human Capitals database.
• Assists the Visa & Housing Specialist as directed in all related matters to housing such as the ADDC connections and disconnections.
• Assists the Visa & Housing Specialist with the Housing inspection and delivering cheque to landlords.
• Assists in the processing of annual accommodation rental payments as directed.
• Keeps track of all government policy changes in visa processing and briefs employees and the HC team on these changes.
• Translates and produces bilingual correspondence for the Manager, runs reports, and assists with special projects when required.
• Assists in the day-to-day work of HC Services.

Project

• Participates in special project work as required.

Any other delegated tasks by the HC Manager in Abu Dhabi.

The Requirements

• Should possess a minimum of 01 year administrative experience and a Diploma from an accredited institution or an equivalent combination of education, training, and experience.

Other essential requirements:

• Strong IT skills MS Office Suite is required.
• Ability to prepare written documentation.
• Fluency in English; Arabic an asset.

Desired or preferred requirements

• Experience with an HRMS system an asset.
• Experience working in a Human Capital department.
• Experience working in a frontline customer service environment.
• Experience working in an academic environment.

The Benefits
The University’s benefits package is highly attractive with competitive salaries free of tax in the U.A.E. Cash housing, a furniture allowance, annual vacation, airline tickets for the employee and immediate family, educational subsidies for children, and healthcare is provided to the employee and sponsored family members.
While we appreciate all applications, you will be contacted only if you are selected for an interview.

For any inquiries or issues please contact