Vip Waitress

Sunset Hospitality Group; Dubai; On-site; AED 30,000 - 60,000; Full time

Job summary

An established industry player in the hospitality sector is seeking a dedicated and professional individual to join their team. This exciting role involves providing exceptional service to VIP guests in a fine dining environment, ensuring a memorable experience through personalized attention and a keen understanding of culinary offerings. The ideal candidate will thrive in a fast-paced setting, demonstrating excellent communication skills and a well-groomed appearance. Join this dynamic team and be part of a luxurious atmosphere where your contributions will make a significant impact on guest satisfaction and service excellence.

Qualifications

• Minimum 2 years' experience in VIP or luxury hospitality role.
• Exceptional customer service and communication skills required.

Responsibilities

• Greet and welcome VIP guests with warmth and professionalism.
• Provide personalized service to ensure guests' needs are met promptly.
• Maintain high standards of service and contribute to a luxurious atmosphere.

Skills

Customer Service Skills

Fine Dining Knowledge

Cocktail Service

Communication Skills in English

Ability to Work Under Pressure

Education

Bachelor of Hotel Management

Job description

Bachelor of Hotel Management (Hotel Management)

Nationality: Any Nationality

Vacancy: 1 Vacancy

Job Description

Ideal Candidate

• Strong knowledge of fine dining and cocktail service.
• Exceptional customer service skills with the ability to handle high-profile guests.
• Excellent communication skills in English; additional languages are a plus.
• Well-groomed appearance and a professional demeanor.
• Ability to work in a fast-paced, high-pressure environment while maintaining a calm and positive attitude.
• Flexible to work evenings, weekends, and holidays.

Experience

Minimum of 2 years' experience in a similar VIP or luxury hospitality role.

Principal Accountabilities

• Greet and welcome VIP guests with warmth and professionalism.
• Provide attentive, personalized service to VIP clients, ensuring their needs are met promptly and efficiently.
• Serve food and beverages in an upscale manner, demonstrating excellent knowledge of the menu and wine list.
• Build rapport with regular guests and anticipate their preferences.
• Maintain an organized and clean service area, ensuring everything is in place for the best guest experience.
• Handle special requests and coordinate with kitchen and bar staff to fulfill VIP orders.
• Monitor guest satisfaction and ensure any issues are resolved quickly and discretely.
• Uphold the standards of the venue and contribute to a positive, luxurious atmosphere.
• Work closely with the team to ensure smooth operation during service.