VIP Product Manager

Bybit; Abu Dhabi; On-site; AED 120,000 - 160,000; Full time

Job summary

A leading company in the cryptocurrency exchange sector is seeking a VIP Product Manager. This role involves optimizing the VIP user experience through innovative product strategies and collaborating with multiple teams. Candidates should have 3-5 years of relevant experience and be fluent in both English and Mandarin.

Qualifications

• 3-5 years of product management experience in cryptocurrency or finance.
• Fluent in English & Mandarin.
• Strong analytical skills and ability to work across departments.

Responsibilities

• Design and optimize the VIP system with fee discounts and loyalty programs.
• Conduct user needs analysis and market research.
• Collaborate with various departments to implement product features.

Skills

Data Analysis

Cross-Team Collaboration

User Needs Analysis

Market Analysis

Job description

Job description

Responsibilities：

1. VIP Product Planning & Optimization: Design, optimize, and innovate the VIP system of the exchange, including but not limited to VIP fee discounts, exclusive benefits, and loyalty programs, enhancing high-net-worth users’ trading experience and retention.
2. User Needs Analysis & Data-Driven Decision Making: Conduct data analysis, gather user feedback, and perform market research to deeply understand VIP user needs and continuously refine product strategies.
3. Cross-Department Collaboration: Work closely with trading, operations, marketing, risk management, and customer service teams to ensure smooth implementation of VIP-related product features and improve user satisfaction.
4. VIP User Growth & Retention: Improve VIP user acquisition and retention through product strategies, establish a high-net-worth user management system, and collaborate with the RM team to drive VIP business growth.
5. Market & Competitor Analysis: Track industry trends in VIP systems, analyze competitor strategies, and propose optimization plans to maintain the product’s market competitiveness.

Requirements：

1. 3-5 years of product management experience, preferably in cryptocurrency exchanges, traditional finance (brokerage, banking, etc.), or internet membership systems.
2. Data-Driven Mindset: Familiar with data analysis methods and able to make product decisions and optimizations based on data.
3. Strong Cross-Team Collaboration Skills: Ability to communicate effectively with tech, operations, marketing, and risk teams to drive product implementation.
4. Deep Understanding of VIP Business: Familiarity with high-net-worth user needs and behavior patterns; experience in VIP product management or growth strategies is preferred.
5. Fluent English & Mandarin.

Responsibilities：

1. VIP Product Planning & Optimization: Design, optimize, and innovate the VIP system of the exchange, including but not limited to VIP fee discounts, exclusive benefits, and loyalty programs, enhancing high-net-worth users’ trading experience and retention.
2. User Needs Analysis & Data-Driven Decision Making: Conduct data analysis, gather user feedback, and perform market research to deeply understand VIP user needs and continuously refine product strategies.
3. Cross-Department Collaboration: Work closely with trading, operations, marketing, risk management, and customer service teams to ensure smooth implementation of VIP-related product features and improve user satisfaction.
4. VIP User Growth & Retention: Improve VIP user acquisition and retention through product strategies, establish a high-net-worth user management system, and collaborate with the RM team to drive VIP business growth.
5. Market & Competitor Analysis: Track industry trends in VIP systems, analyze competitor strategies, and propose optimization plans to maintain the product’s market competitiveness.

Requirements：

1. 3-5 years of product management experience, preferably in cryptocurrency exchanges, traditional finance (brokerage, banking, etc.), or internet membership systems.
2. Data-Driven Mindset: Familiar with data analysis methods and able to make product decisions and optimizations based on data.
3. Strong Cross-Team Collaboration Skills: Ability to communicate effectively with tech, operations, marketing, and risk teams to drive product implementation.
4. Deep Understanding of VIP Business: Familiarity with high-net-worth user needs and behavior patterns; experience in VIP product management or growth strategies is preferred.
5. Fluent English & Mandarin.