Villa Host - Front Office

Anantara Hotels & Resorts; Ras Al Khaimah; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel chain in Ras Al Khaimah is seeking a Villa Host to ensure guest satisfaction through personalized service and maintenance of privacy and hospitality standards. The ideal candidate will have at least one year of experience in a quality hotel, excellent communication skills, and a friendly demeanor. Enjoy a vibrant work environment in a stunning location.

Qualifications

• Fluency in English, foreign languages an advantage.
• Minimum 1 year experience as a Butler/Villa Host in a similar quality hotel.

Responsibilities

• Maximize and exceed guest satisfaction with personalized service.
• Supervise and maintain cleanliness of assigned villas.
• Anticipate guests' needs and take ownership of their experience.

Skills

Excellent communication skills

Fluency in English

Friendly and outgoing behaviour

Proactive and resourceful

Strong decision making abilities

Job description

Company Description

Escape to Ras Al Khaimah for beach, desert, and mountain adventures. The northernmost emirate of the UAE, Ras Al Khaimah enjoys a more tranquil rhythm, yet is only 45 minutes from Dubai. Anantara Mina Ras Al Khaimah Resort offers overwater luxury on the Arabian Gulf in a pristine eco-sanctuary.

Nature lovers will relish the open terrain of Ras Al Khaimah. From balmy waters to golden shorelines to rugged desert, adventure abounds. Charter a yacht and sail off into the sunset. Ride across rolling dunes and conquer the mountain peak of Jebel Jais.

Job Description

As a Villa Host, you are required to maximize and exceed guest-s satisfaction by providing highly personalized, efficient and responsive service with attention to details, and anticipating guest-s needs. Take ownership and leadership of all villas assigned to you including supervising, directing, assisting and ensuring the cleanliness and maintenance of guest villas. Villa Host is instrumental to achieve our goal in providing the highest professional standards of service to our guests.

Qualifications

• Excellent communication skills
• Fluency in English, foreign languages an advantage
• Minimum 1 year experience as a Butler/Villa Host; preferably in a similar quality hotel
• A friendly and outgoing behaviour
• Proactive, resourceful and able to work independently
• Has strong decision making abilities