Job Purpose
Manage delivery of a specific project stream, while ensuring adherence to schedule, budget, quality, health, safety and sustainability standards.
Roles And Responsibilities
- Support line manager by managing a project stream and ensure completion as per the budget, schedule and quality standards and all contractual requirements are met
- Handle day to day operation of a project and provide guidance to the management of all contractors and consultants related to the project
- Coordinate activities of PMC, monitor performance, hold periodic meetings and schedule periodic on-site visits to verify status in accordance with Senior Project Manager
- Review, expand and refine project stream’s initial high-level plan and budget developed by Planning & Control and review against project schedule and budget developed by PMC
- Provide required input to the Controls function to track project progress and generate reports
- Liaise with Project Procurement to ensure that all contracts required to complete the project stream are in place and provide input on project scoping effort
- Support Senior Project Manager in identifying budget and schedule deviations, issues and risks, assess impact and defining action plans in coordination with Planning & Control
- Coordinate with Development to assess and address design issues (i.e. change orders)
- Coordinate with Contractors and monitoring their performance.
- Follow-up with Government Relations/PMC to obtain required permits and licenses
- Review and comment on all change orders, and recommend payments
- Support SPM on constructability issues and liaise with relevant parties to address them
- Perform final handover to asset operator
- Ensure project abides by HSSE policies and guidelines
- Ensure project is being administered correctly by the PMC
- Oversee value engineering proposals and ensure external stakeholder requirements are not compromised and that external stakeholders agree V.E. proposals before they are adopted
- Suggest and implement modifications to project scope, deliverables, timelines and resources.
- Perform project close out and obtain stakeholders approvals
Qualification And Experience
RELATED YEAR OF EXPERIENCE:
- Min of 12+ years of experience in call center management, with a successful track record of - overseeing onshore and offshore operations.
- Strong background in digital strategy and customer experience enhancement, ideally in collaboration with digital teams.
- Expertise in process optimization, automation, AI, and other digital tools to enhance customer engagement.
- Exceptional communication skills and the ability to collaborate effectively with cross-functional teams and stakeholders.
- Change management expertise with a history of successfully leading teams through organizational shifts.
- Analytical mindset with the ability to derive insights from data to inform decisions.
- Passion for creating exceptional customer experiences and an interest in keeping abreast of industry trends.
Related Years Of Experience
Min of 10+ years of experience in project management, with at least 3 years in senior project oversight position
YOE IN MANAGERIAL POSITION
Min of 2+ years in a related managerial position
Field Of Experience
- Proven experience of managing construction for developments with CAPEX >1billion AED.
- Knowledge and exposure to the GCC real estate market
- Proven expertise in contractor management
Technical And Interpersonal Skills
- HSE champion with a proven track record
- Excellent project management skills
- Full understanding of construction industry and all related technical components
- Identify risks by implementing Risk management plan in terms of quantifying risk, managing and monitor/mitigate risks issues
- Ability in implementing and monitoring QA/QC
- Capable of managing project timelines, costs, and prioritize projects tasks.
- Ability to implement project plans to execute project deliverables and monitor/control the same.
- Ability to manage contractors
- Strong conflict resolution and management skills for resolving conflicts on the field
QUALIFICATION
Bachelor degree in civil engineering, architecture, or equivalent
MBA, PMP or technical post-graduate degree is preferred