Vice President - Business Process Reengineering

RAKBANK; Dubai; On-site; AED 900,000 - 1,500,000; Full time

Job summary

RAKBANK is seeking a Vice President - Business Process Reengineering to lead enterprise-wide transformation initiatives across Retail, Corporate, Operations, and Support functions. You will drive process redesign, automation, and AI-enabled improvements while partnering with business and technology teams to achieve measurable efficiency gains.

You will develop transformation roadmaps, governance, KPIs, and change-management strategies, ensuring adherence to regulatory standards and governance

Qualifications

• 10-15 years of experience in Banking, Financial Services, Consulting, or Business Transformation.
• Proven experience leading process reengineering, operational excellence, or transformation programs.
• Bachelor's degree; MBA/Lean Six Sigma certification would be an advantage.

Responsibilities

• Lead enterprise-wide process reengineering and transformation initiatives.
• Identify process inefficiencies and redesign workflows to improve productivity and customer experience.
• Drive process simplification, standardization, and automation across key business functions.
• Champion the adoption of Lean, Six Sigma, Agile, and continuous improvement methodologies.
• Partner with Technology and Data teams to deliver intelligent automation, RPA, and AI-enabled process improvements.
• Develop transformation roadmaps, governance frameworks, KPIs, and value realization metrics.

Skills

Business Process Reengineering & Oper…

Process Mapping, Analysis & Optim…

Lean Six Sigma & Continuous Improve…

Digital Transformation & Intelligent A

AI, RPA & Workflow Optimization

Project & Program Management

Change Management & Stakeholder Engag

Data Analysis & Performance Measure

Risk, Governance & Regulatory Awaren

Strategic Thinking & Problem Solving

Communication & Presentation Skills

Cross-Functional Leadership

Education

Bachelor's degree

Master's/MBA or Lean Six Sigma

Job description

Job Description:

At RAKBANK, we believe in fostering a culture of innovation, growth, and excellence. We are not just a bank, we are a community that thrives on teamwork, cutting-edge solutions, and the highest standards of governance.

As a Vice President - Business Process Reengineering, your role is to lead and deliver enterprise-wide transformation initiatives that enhance operational efficiency, optimize processes, and accelerate the adoption of automation and AI-driven solutions. You will partner with business and technology teams to drive sustainable improvements, strengthen productivity, and embed a culture of continuous improvement across the organization.

What Youll Be Doing:

• Lead and execute business process reengineering and transformation initiatives across Retail Banking, Corporate Banking, Operations, Finance, Risk, Compliance, and Shared Services.
• Identify process inefficiencies and redesign workflows to improve productivity, customer experience, and operational effectiveness.
• Drive process simplification, standardization, and automation across key business functions.
• Champion the adoption of Lean, Six Sigma, Agile, and continuous improvement methodologies.
• Partner with Technology and Data teams to deliver intelligent automation, RPA, and AI-enabled process improvements.
• Develop transformation roadmaps, governance frameworks, KPIs, and value realization metrics.
• Monitor and track transformation outcomes, ensuring measurable efficiency gains and cost optimization.
• Lead cross-functional project teams and ensure successful delivery of strategic transformation initiatives.
• Drive organizational change management and stakeholder engagement to support the adoption of new processes and technologies.
• Present transformation progress, business cases, and performance updates to senior stakeholders and leadership committees.
• Ensure all initiatives align with regulatory requirements, operational risk standards, and internal governance frameworks.

What Were Looking For:

• 10-15 years of experience in Banking, Financial Services, Consulting, or Business Transformation roles.
• Proven experience leading process reengineering, operational excellence, or transformation programs.
• Strong understanding of banking operations, process optimization, and digital transformation.
• Experience delivering automation, RPA, AI, or productivity improvement initiatives.
• Bachelors degree in business, Engineering, Finance, Technology, or a related field.
• Masters degree, MBA, Lean Six Sigma, Agile, or Scrum certification would be an advantage.

What You Should Have:

• Business Process Reengineering & Operational Excellence
• Process Mapping, Analysis & Optimization
• Lean Six Sigma & Continuous Improvement
• Digital Transformation & Intelligent Automation
• AI, RPA & Workflow Optimization
• Project & Program Management
• Change Management & Stakeholder Engagement
• Data Analysis & Performance Measurement
• Risk, Governance & Regulatory Awareness
• Strategic Thinking & Problem Solving
• Communication & Presentation Skills
• Cross-Functional Leadership

Whats In It For You:

• Opportunity to lead high-impact transformation initiatives across the bank.
• Exposure to innovative AI, automation, and digital transformation programs.
• Work closely with senior leadership and key stakeholders.
• Collaborative and innovation-driven work environment.
• Strong career development and growth opportunities.
• Competitive rewards and performance-driven culture.
• Opportunity to make a tangible impact on customer experience, efficiency, and business performance.