Vice President - Business Process Re-engineering
Rakbank
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Benefits offered by this job
Job summary
Rakbank seeks a Vice President - Business Process Re-engineering to lead enterprise-wide transformation initiatives across Retail Banking, Corporate Banking, Operations, Finance, Risk, and Compliance.
The role demands 10-15 years in banking or transformation, deep process optimization expertise, and strong program management, Lean Six Sigma, and digital automation leadership.
Qualifications
- 10-15 years of experience in Banking, Financial Services, Consulting, or Business Transformation roles.
- Proven experience leading process reengineering, operational excellence, or transformation programs.
- Strong understanding of banking operations, process optimization, and digital transformation.
Responsibilities
- Lead and execute business process re-engineering and transformation initiatives across Retail Banking, Corporate Banking, Operations, Finance, Risk, Compliance, and Shared Services.
- Identify process inefficiencies and redesign workflows to improve productivity, customer experience, and operational effectiveness.
- Drive process simplification, standardization, and automation across key business functions.
- Champion the adoption of Lean, Six Sigma, Agile, and continuous improvement methodologies.
- Partner with Technology and Data teams to deliver intelligent automation, RPA, and AI-enabled process improvements.
- Develop transformation roadmaps, governance frameworks, KPIs, and value realization metrics.
- Monitor and track transformation outcomes, ensuring measurable efficiency gains and cost optimization.
- Lead cross-functional project teams and ensure successful delivery of strategic transformation initiatives.
- Drive organizational change management and stakeholder engagement to support the adoption of new processes and technologies.
- Present transformation progress, business cases, and performance updates to senior stakeholders and leadership committees.
- Ensure all initiatives align with regulatory requirements, operational risk standards, and internal governance frameworks.
Skills
Education
Job description
At Rakbank, we believe in fostering a culture of innovation, growth, and excellence. We are not just a bank, we are a community that thrives on teamwork, cutting-edge solutions, and the highest standards of governance.
At Rakbank, we believe in fostering a culture of innovation, growth, and excellence. We are not just a bank, we are a community that thrives on teamwork, cutting-edge solutions, and the highest standards of governance.
As a Vice President - Business Process Re-engineering, your role is to lead and deliver enterprise-wide transformation initiatives that enhance operational efficiency, optimize processes, and accelerate the adoption of automation and AI-driven solutions. You will partner with business and technology teams to drive sustainable improvements, strengthen productivity, and embed a culture of continuous improvement across the organization.
- What You'll Be Doing:
- Lead and execute business process re-engineering and transformation initiatives across Retail Banking, Corporate Banking, Operations, Finance, Risk, Compliance, and Shared Services.
- Identify process inefficiencies and redesign workflows to improve productivity, customer experience, and operational effectiveness.
- Drive process simplification, standardization, and automation across key business functions.
- Champion the adoption of Lean, Six Sigma, Agile, and continuous improvement methodologies.
- Partner with Technology and Data teams to deliver intelligent automation, RPA, and AI-enabled process improvements.
- Develop transformation roadmaps, governance frameworks, KPIs, and value realization metrics.
- Monitor and track transformation outcomes, ensuring measurable efficiency gains and cost optimization.
- Lead cross-functional project teams and ensure successful delivery of strategic transformation initiatives.
- Drive organizational change management and stakeholder engagement to support the adoption of new processes and technologies.
- Present transformation progress, business cases, and performance updates to senior stakeholders and leadership committees.
- Ensure all initiatives align with regulatory requirements, operational risk standards, and internal governance frameworks.
- 10-15 years of experience in Banking, Financial Services, Consulting, or Business Transformation roles.
- Proven experience leading process reengineering, operational excellence, or transformation programs.
- Strong understanding of banking operations, process optimization, and digital transformation.
- Experience delivering automation, RPA, AI, or productivity improvement initiatives.
- Bachelor's degree in business, Engineering, Finance, Technology, or a related field.
- Master's degree, MBA, Lean Six Sigma, Agile, or Scrum certification would be an advantage.
- Business Process Reengineering & Operational Excellence
- Process Mapping, Analysis & Optimization
- Lean Six Sigma & Continuous Improvement
- Digital Transformation & Intelligent Automation
- AI, RPA & Workflow Optimization
- Project & Program Management
- Change Management & Stakeholder Engagement
- Data Analysis & Performance Measurement
- Risk, Governance & Regulatory Awareness
- Strategic Thinking & Problem Solving
- Communication & Presentation Skills
- Cross-Functional Leadership
- Opportunity to lead high-impact transformation initiatives across the bank.
- Exposure to innovative AI, automation, and digital transformation programs.
- Work closely with senior leadership and key stakeholders.
- Collaborative and innovation-driven work environment.
- Strong career development and growth opportunities.
- Competitive rewards and performance-driven culture.
- Opportunity to make a tangible impact on customer experience, efficiency, and business performance.
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