Vendor Management Senior Specialist JOB

Job Title: Vendor Management Senior Specialist

Role Purpose:

Contribute to managing and maintaining vendor relationships with targeted and potential vendors, negotiate related contracts, create vendor standards, and find best available vendors in order to successfully accomplish plans and objectives of the Technology Department.

Key Responsibilities:

Contracts and Vendor Management:

• Contribute to ensure the fulfillment of contractual obligations, and ensure comprehensive compliance with established DCT and the department’s standards and guidelines.
• Develop strategies to address compliance failures, and regularly identify improvement opportunities in-line with the defined objectives.
• Identify required changes, evaluate impacts, and liaise with stakeholders to identify implications and consequences and provide technical recommendations for improvements.
• Review SOW documents in accordance with procurement policies in preparation and issuance for RFQ’s, RFI’s and RFP’s ensuring alignment with the department’s priorities and objectives.
• Negotiate of existing vendor contracts, and identify new vendor contracts and contribute to managing the implementation of service improvements actions for the overall technology department in-line with the goals.
• Responsible on dealing with and escalating any pain points and issues related to vendors, including managing communications between the vendor and the Technology team in relation to such issues.
• Liaise with stakeholders to ensure identification of continuous improvements through benchmarking analysis.
• Conduct benchmarks and utilize vendor’s performance data to ensure that vendor performance is regularly reviewed and monitored.
• Track the delivery route, pattern and timeline of the vendors, in accordance with the SOW and contractual agreements.
• Identify opportunities and limitations of contracts’ negotiations and renegotiations.
• Update vendor database with vendor pre-qualification, background checks, on-boarding, status and currency of registration (trade and commercial licenses etc.) in-line with DCT’s guidelines.
• Develop and enhance the Suppliers’ registration & prequalification procedures and policies in-line with the DCT’s strategy and objectives.
• Manage vendor prequalification process by identifying the right vendor that can deliver the required goods and services.
• Conduct surveys at the supplier’s premises as required and assess their capabilities and provide recommendations to suppliers of any possible improvements in their capabilities in-line with the department’s objectives.

Shared Activity:

• Carry out any other duties and responsibilities related to the role at the request of the direct manager.
• Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.
• Demonstrate compliance to organization’s values and ethics at all times to support the establishment of a value drive culture within the organization.
• Contribute to the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction.

Communication and Business Relationships:

Internal:

• DCT Relevant Sectors / Departments

External:

• Key vendors & supplies
• Government entities
• Service Providers & Consulting Firms
• Abu Dhabi Systems Information Committee (ADSIC)

Qualifications:

• Bachelor’s degree (Master’s degree preferred) in Computer Science, Procurement, Vendor Management, Finance or equivalent.
• Certifications in IT CCNA, ITNL MCSE, CISSP, PMP is preferred.

Experience:

• At least 5 - 7 years’ of experience in Vendor Management, supply chain or equivalent.

Skills:

• Full professional English proficiency both in speaking and writing.
• Arabic bilingual desirable but not mandatory.
• Skilled in MS Office (PowerPoint, Word and Excel).
• Administrative skills and attention to detail.
• Self-motivated with a proven ability to complete work in a timely manner.
• Expert knowledge on rebates schemes, preferably accustomed with UAE best practices.
• Extensive experience with program management related to finance and policy.
• Ability to build and maintain strong relationships with key stakeholders and vendors.
• Ability to analyse problems, identify alternative solutions, anticipate consequences, and provide excellency in execution: committed to deliver work with high standards of quality.
• Thorough understanding of information technology procedures and practices.
• Thorough understanding in performing risk, business impact, control and vulnerability assessments.