UX Copywriter - Research

National Bank of Ras Al-Khaimah PJSC; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A prominent financial institution is seeking a Content Designer to create user-centric content. You will collaborate with cross-functional teams to enhance customer experiences across digital platforms. Ideal candidates will have a Bachelor's degree in a relevant field and at least 3 years of experience in UX writing or content design, along with a strong portfolio. This role offers competitive compensation and comprehensive benefits including medical coverage and career growth opportunities.

Benefits

Competitive, performance-linked compensation

Medical coverage for you and your family

Comprehensive life insurance

Inclusive and diverse workplace culture

Career development and fast-track growth opportunities

Mentorship from industry experts

Qualifications

• Minimum of 3 years in UX writing or content design.
• Strong portfolio of work across web and mobile platforms.

Responsibilities

• Create clear, user-centric content.
• Work alongside English Content Designer for alignment.
• Provide UX recommendations and annotate wireframes.
• Shape information architecture across customer journeys.
• Uphold brand guidelines for content quality.

Skills

UX writing

Content design

Collaboration

User-centric focus

Education

Bachelor's degree in a relevant field

Tools

Figma

Google Docs

Slack

Ditto

Job description

About the role

We're looking for a curious and thoughtful Content Designer who cares deeply about people and words. Someone who asks “why” before writing, and “how” after. A person who doesn’t just translate, but transforms ideas into meaningful experiences, always keeping the user at the centre.

This is someone who

• Feels ownership over the words they write, but not precious about changing them
• Thinks about flows, not just sentences
• Seeks out context before jumping in
• Believes content design is design
• Enjoys working with others to make things better. Not perfect, but purposeful

They may not have all the answers yet, but they ask the right questions, and that’s where great content begins.

Reporting to the Head of Design, you’ll collaborate closely with cross-functional teams including Design, Engineering, Product, Research and Development to shape user-focused content across our digital channels—web and mobile. This is a hands-on role where your creativity and strategic thinking will help elevate the customer experience as we evolve our products and services.

What You’ll Be Doing:

• Create clear, user-centric content that puts the customer at the heart of every experience.
• Work alongside the English Content Designer to ensure consistency and alignment across languages.
• Provide UX recommendations and annotate wireframes with copy and functionality notes.
• Shape information architecture and narrative across customer journeys.
• Uphold RAKBANK’s tone of voice and brand guidelines to ensure content quality and consistency.
• Support design system content modules and manage content in tools like Figma and Ditto.
• Advocate for the customer and contribute to building a strong UX culture within the bank.

What We’re Looking For:

• Education:Bachelor’s degree in a relevant field.
• Experience:Minimum of 3 years in UX writing or content design, with a strong portfolio of work across web and mobile platforms.
• Experience with tools like Slack, Figma, Google Docs, and Ditto.

What’s In It For You:

• Competitive, performance-linked compensation.
• Medical coverage for you and your family.
• Comprehensive life insurance.
• Inclusive and diverse workplace culture.
• Career development and fast-track growth opportunities.
• Mentorship from industry experts.