UX Copywriter

RAKBANK; Dubai; On-site; AED 120,000 - 160,000; Full time

Job summary

A leading banking institution in the UAE is seeking a Content Designer to create user-centric content for digital platforms. The ideal candidate will have a strong background in UX writing and content design, with at least 3 years of experience and effective communication skills in both Arabic and English. You will work with cross-functional teams to enhance user experiences across web and mobile. Competitive compensation and supportive workplace culture offered.

Benefits

Competitive, performance-linked compensation

Medical coverage for you and your family

Comprehensive life insurance

Inclusive and diverse workplace culture

Career development opportunities

Mentorship from industry experts

Qualifications

• Minimum of 3 years in UX writing or content design.
• Strong portfolio of work across web and mobile platforms.
• Native Arabic speaker with strong English skills.

Responsibilities

• Create clear, user-centric content.
• Work alongside other designers for consistency.
• Shape information architecture across customer journeys.
• Ensure quality and brand consistency in all content.

Skills

UX writing

Microcopy creation

Design thinking

Bilingual communication

Content-first approach

Education

Bachelor’s degree in a relevant field

Tools

Figma

Google Docs

Slack

Ditto

Job description

At RAKBANK, we believe in fostering a culture of innovation, growth, and excellence. We are not just a bank – we are a community that thrives on teamwork, cutting-edge solutions, and the highest standards of governance.

About the role

We're looking for a curious and thoughtful Content Designer who cares deeply about people and words. Someone who asks “why” before writing, and “how” after. A person who doesn’t just translate, but transforms ideas into meaningful experiences, always keeping the user at the centre.

This is someone who

• Feels ownership over the words they write, but not precious about changing them
• Thinks about flows, not just sentences
• Seeks out context before jumping in
• Believes content design is design
• Enjoys working with others to make things better. Not perfect, but purposeful

They may not have all the answers yet, but they ask the right questions, and that’s where great content begins.

Reporting to the Head of Design, you’ll collaborate closely with cross-functional teams including Design, Engineering, Product, Research and Development to shape user-focused content across our digital channels—web and mobile. This is a hands-on role where your creativity and strategic thinking will help elevate the customer experience as we evolve our products and services.

What You’ll Be Doing:

• Create clear, user-centric content that puts the customer at the heart of every experience.
• Work alongside the English Content Designer to ensure consistency and alignment across languages.
• Provide UX recommendations and annotate wireframes with copy and functionality notes.
• Shape information architecture and narrative across customer journeys.
• Uphold RAKBANK’s tone of voice and brand guidelines to ensure content quality and consistency.
• Support design system content modules and manage content in tools like Figma and Ditto.
• Advocate for the customer and contribute to building a strong UX culture within the bank.

What We’re Looking For:

• Education: Bachelor’s degree in a relevant field.
• Experience: Minimum of 3 years in UX writing or content design, with a strong portfolio of work across web and mobile platforms.
• Experience with tools like Slack, Figma, Google Docs, and Ditto.

What’s In It For You:

• Competitive, performance-linked compensation.
• Medical coverage for you and your family.
• Comprehensive life insurance.
• Inclusive and diverse workplace culture.
• Career development and fast-track growth opportunities.
• Mentorship from industry experts.

Skills:

• Proven experience in UX writing and microcopy for digital platforms.
• Design thinking mindset with a focus on user needs.
• Native Arabic speaker with excellent writing, spelling, and grammar skills.
• Strong command of English and ability to collaborate across bilingual teams.
• Ability to drive a content-first approach and explain content design principles.
• High motivation and adaptability in a dynamic environment.