University Registrar

The American University in the Emirates is looking for a University Registrar who will direct the operations of the Registrar's Office including student admission, registration and records, class schedules, class allocations, graduation ceremony, and other related matters.

Salary Range: AED 23,000 (subject to experience) with additional benefits

Qualifications & Experience

• Master's or Bachelor's Degree in business administration or related field from an accredited university
• At least 5 years of experience as a Registration Manager/Admission Manager or Assistant Registrar
• Experience in a managerial role in higher education
• Preferably bilingual (speaks English and Arabic fluently)

Skills / Training / Knowledge

• Knowledge of degree requirements, curriculum, and accreditation standards.
• Strong customer service and conflict resolution skills, with clear communication with students and staff.
• Very high degree of independence, responsibility, and judgment.
• Maintains a professional image and relationships with faculty/students and all stakeholders.
• Must maintain confidentiality.
• Knowledge of University programs and operations including Administrative and Academic affairs is preferred.

Job Description

1. Create, maintain, and audit student records in compliance with accreditation body.
2. Conduct degree audits to ensure students' graduation eligibility and issue students’ official transcripts and graduation certificates.
3. Configure student schedules to increase retention and prevent unnecessary drops by offering efficient schedules.
4. Hire, evaluate and assess the Office of Registrar team members.
5. Represent the Office of Registrar during the visit of external review team.
6. Prepare and maintain the yearly Academic Calendar.
7. Key holder of University Information System Data reporting.
8. Monitor students’ records and ensure security, confidentiality, integrity and availability.
9. Maintain the University manuals up to date (Undergraduate Catalog and Graduate Catalog).
10. Assess and measure the department effectiveness.
11. Ensure consistency of policies and procedures and their implementation.
12. Publish the students’ grades.
13. Administer the relevant admission policies and procedures to ensure the effective processing of applications.
14. Provide support when needed in the decision-making for students applications.
15. Provide supervision and leadership to the staff responsible for implementing the admission policies and procedures.
16. Participate in different recruitment activities, such as school fairs, campus tours, open days and other events.
17. Provide annual statistics, and other information to the Enrollment Management council to help in better planning and decision making.
18. Primary official authorized keeper of the university’s student records.
19. Develop and administer the departmental budget.
20. Lead the academic & business teams to work with cross-functional teams, to achieve University goals.
21. Supervise the coordination, evaluation, and certification of all graduation applications, while overseeing the complete graduation process to include all elements of the rehearsal and the convocation ceremony to ensure positive student experiences.
22. Develop and implement strategies in collaboration with the university's advancement and fundraising team to identify and secure funding from various sources to support the University mission.
23. Cultivate relationships with current and prospective donors, ensuring their continued engagement and support for the institution.
24. Perform any duties as assigned by the superiors.