Enable job alerts via email!

Unit Coordinator-Personal Finance(Outsource)

ADIB Group

Abu Dhabi

On-site

AED 70,000 - 120,000

Full time

23 days ago

Job summary

A leading banking institution is seeking a Unit Coordinator in Personal Finance in Dubai. This role entails ensuring the accuracy of applications, maintaining standards according to banking policies, and enhancing customer experience through efficient process management. Ideal candidates will have solid knowledge in retail banking and exceptional communication skills.

Qualifications

  • Broad knowledge of Retail Banking products & services.
  • Ability to handle stakeholder relationships maturely.
  • Good knowledge of UAE banking practices and regulations.

Responsibilities

  • Ensure all applications entered are error-free and comply with policies.
  • Communicate discrepancies with frontline staff.
  • Maintain defined MIS as per business requirements.
  • Identify and close process gaps for improved efficiency.

Skills

Business Communication Skills
MS Office
Retail Banking knowledge
UAE Banking Regulations Knowledge

Job description

Description

Role: Unit Coordinator - Personal Finance
Location : DXB
Key Accountabilities of the role
To meet the KPI of as defined by Management on Asset file processing for CRM Approvals/RFO/Card center Disbursements

  • To ensure all the applications are entered into the system are error free and as per policy.
  • To ensure cases are proposed under ADIB Product Policy & Procedures due diligence and banks Dos & Donts polices.
  • To communicate with the frontline if the proposal violates the Policy and resolve the discrepancy.
  • To re-submit the rejected cases to relevant dept ensuring the rejection reasons are fully covered.
  • Maintain defined MIS as per business requirements
  • Adhoc requests as per business requirement
  • Identify and close process gaps to improve efficiency to ensure seamless customer experience.
  • Adhere to ADIB policy/procedure.
  • To attend assigned training for self-development

Specialist Skills / Technical Knowledge Required for this role:

  • Broad knowledge of Retail Banking products & services
  • Business Communication Skills
  • MS Office
  • Good Knowledge of UAE banking practices regulations & risks.
  • Computer skills typing Skills Management Information skill Ability for mature handling of stakeholder and internal customer relationships.


Required Experience:

IC

Get your free, confidential resume review.
or drag and drop a PDF, DOC, DOCX, ODT, or PAGES file up to 5MB.