UAE National Merchandise Operations Administration Assistant

Ounass; Dubai; On-site; AED 72,000 - 108,000; Full time

Benefits offered by this job

Employee discounts

Career progression and internal moves

Training opportunities

Competitive salary

Collaborative workplace culture

Job summary

Ounass in Dubai seeks a Merchandise Operations Administration Assistant (UAE National) to provide administrative and operational support to the merchandising team, ensuring data integrity, coordinating product launches, and maintaining documentation.

You will work with Merchandising, E-commerce, planning and stores, perform basic reporting and stock tracking, and help keep calendars and task trackers aligned with priorities in a fast-paced fashion retail environment.

Qualifications

• Strong attention to detail and commitment to high quality, accurate work.
• Experience in administrative support or retail operations.
• Comfortable with data and basic reporting.
• Good organisational and time-management skills.
• Effective written and verbal communication and collaboration across teams.
• Interest in fashion and retail.

Responsibilities

• Ensure accuracy of product information across internal systems and merchandising platforms.
• Support end-to-end product launch processes with launch paperwork, images and assets.
• Maintain product categorisation, filters and internal search tagging.
• Assist daily site and catalogue checks for assortments, promotions and editorial placements.
• Monitor stock and availability for featured products; flag risks and coordinate with supply chain and stores.
• Prepare routine merchandising reports and basic analyses to support decisions.
• Update merchandising calendars, campaign docs and trackers to align priorities.

Skills

Attention to detail

Organisational skills

Communication skills

Problem solving

Team collaboration

Fashion retail knowledge

Tools

Excel

Job description

Job Overview

The Merchandise Operations Administration Assistant (UAE National) provides administrative and operational support to the merchandising team to ensure smooth execution of merchandising activities across channels. Working closely with Merchandising Managers and cross-functional colleagues, this role is responsible for maintaining product data integrity, assisting with product launches, managing documentation, and supporting reporting and stock tracking. The role requires strong attention to detail, effective communication skills, and the ability to work in a fast-paced retail environment.

Key Responsibilities

• Ensure accuracy and completeness of product information across internal systems and merchandising platforms, updating records as required.




• Support the end-to-end product launch process by preparing and validating launch paperwork, images and assets, and liaising with relevant teams to ensure timely go-live.




• Maintain and update product categorisation, filters and internal search tagging to help products remain easy to find for customers and internal stakeholders.




• Assist with daily site and catalogue checks to confirm product assortments, promotions and editorial placements are displayed correctly.




• Monitor stock and availability for featured and promotional products, flagging risks and coordinating with supply chain and stores to mitigate out-of-stocks.




• Prepare routine merchandising reports and basic analyses (e.g., product performance, stock levels, list accuracy) to support decision-making.




• Support updates to merchandising calendars, campaign documentation and task trackers to ensure teams are aligned with priorities and timelines.




• Assist in competitor checks and simple trend observations to inform merchandising recommendations.




• Build and maintain effective working relationships across merchandising, e-commerce, planning, marketing and store teams to ensure smooth execution of activities.




• Take ownership of administrative tasks and ad hoc projects, ensuring accurate and timely completion.

What We’re Looking For

• UAE National candidate with the right to work in the UAE.




• Previous administrative or retail support experience, preferably within merchandising, e-commerce or fashion retail.




• Strong attention to detail and commitment to high quality, accurate work.




• Comfortable working with data and reporting; competent Excel skills (including basic formulas and filters).




• Good organisational skills with the ability to prioritise and manage multiple tasks in a fast-paced environment.




• Effective communicator, both written and verbal, and able to collaborate across teams.




• Problem solver with a proactive, can-do attitude and a willingness to learn.




• Interest in fashion and retail, and an understanding of customer-facing priorities.




• Professional and reliable, with strong follow-up and time management skills.

What We Offer

• Supportive and collaborative workplace culture with a focus on development.




• Opportunities for training, career progression and internal moves within the business.




• Competitive salary and benefits package aligned with market standards.




• Employee discounts and access to company promotions.