UAE-Creative

Apple Inc.; United Arab Emirates; On-site; AED 30,000 - 60,000; Full time

Job summary

Join a forward-thinking company where you can inspire customers to explore the Apple ecosystem. As a Creative, you will lead engaging sessions that foster learning and excitement around Apple products. Your role will involve creating interactive experiences, supporting customers with their devices, and contributing to an inclusive environment. This is an opportunity to work in a dynamic retail setting, where your interpersonal skills and passion for technology can shine. If you thrive in a fast-paced environment and enjoy helping others, this position is perfect for you.

Qualifications

• Experience in retail or sales is essential.
• Public presentation skills are preferred.

Responsibilities

• Deliver engaging sessions to encourage customer participation.
• Create interactive experiences to maximize Apple product usage.
• Support customers in setting up their devices.

Skills

Retail Experience

Sales Skills

Public Speaking

Interpersonal Skills

Adaptability

Job description

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.

Description

As a Creative, you foster a learning environment for our customers by helping them set up their products and connect their interests to the Apple ecosystem. Through Apple-led sessions and events, you use your knowledge and interpersonal skills to inspire customers to discover, own, and love Apple products.

Responsibilities include:

1. Deliver engaging Today at Apple sessions to encourage customer participation.
2. Generate excitement, engagement, and enthusiasm among customers for Apple products and services through Today at Apple programming and events.
3. Create interactive customer experiences that help others get the most from the Apple ecosystem.
4. Drive ownership by recommending solutions that meet customer needs.
5. Support customers in setting up their devices.
6. Demonstrate familiarity with internal support resources available to customers who want to expand their technical knowledge.
7. Perform other tasks as needed, including supporting customer-facing activities on or off the sales floor.
8. Contribute to an inclusive environment by respecting each other’s differences and having the curiosity to learn.
9. Demonstrate Apple’s values of inclusion and diversity in daily activities.

Minimum Qualifications

• Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and any approved accommodations.
• Have experience in retail or sales, or related work experience.

Preferred Qualifications

• Experience with teaching or public presentations, and comfort presenting to live audiences.
• Ability to adapt facilitation styles to meet diverse audience needs.
• Understanding of the benefits of the Apple ecosystem and the ability to influence others to see those benefits.
• Ability to work in a team environment, demonstrating shared responsibility and accountability.
• Capability to work in a fast-paced environment and balance multiple priorities.