Annual Air Ticket, Annual Leaves As Per Labour Law, Commission, Medical Insurance, Paid Leaves, Perks & Benefits As Per Labour Law, Visa
Vacancy
1 Vacancy
Job Description
- Customer Service: provide outstanding customer service to walk-in clients, as well as those who inquire via web, social media, and telephone.
- Sales & Revenue Drive: follow up on all inquiries and convert them into sales and scalable revenue.
- Relationship Building: develop and maintain strong relationships with clients, ensuring repeat business and customer loyalty.
- Networking & Industry References: collaborate with external stakeholders such as visa agencies, car operators, hotels, and other leisure sector B2Bs to offer competitive and comprehensive travel solutions.
- Market Awareness: stay updated with the latest travel trends, offers, and destinations to provide clients with the best options.
- Data Management: maintain accurate records of all customer interactions and sales activities in CRMs and other platforms provided.
Desired Candidate Profile
- Experience: minimum 3 to 5 years of experience in the travel and tourism sector within the UAE is mandatory.
- Qualifications: Bachelor’s Degree in Hospitality, Marketing, or a related field (or professional equivalent).
- Skills: strong communication, negotiation, and convincing abilities to maximize lead conversions.
- Personality: outgoing, pleasant, and service-oriented with a passion for delivering service excellence that’s mandatory in the travel and tourism industry.
- Commitment: a genuine interest in building a long-term career in the tourism sector and growing with our company.
- Willingness: it is mandatorily required to travel within and out of the Emirate where needed, in order to meet with clients and partners.
- Work Hours: ability to work on shift basis, covering on rotation basis two shifts that run from 09:00am to 05:00pm and the other shift that starts at 02:00pm and ends at 10:00pm. It is also required to travel as needed to meet with clients and partners.
- Base Location: it is mandatory for the selected candidates to be relocated to/based in Ras Al Khaimah, no relocation package provided.
Employment Type
Company Industry
Department / Functional Area
Keywords
- Travel Experience Consultant
- Travel Consultant
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