Travel Sales Associate

FlyWT.com; Sharjah; On-site; AED 60,000 - 120,000; Full time

Job summary

A travel services firm is seeking a Travel Sales Associate in Sharjah to assist clients with travel arrangements, provide exceptional customer service, and achieve sales targets. Candidates should have a Bachelor’s degree, strong interpersonal skills, and experience with GDS systems. The role requires flexibility in work shifts and a customer-oriented approach.

Qualifications

• Bachelor's degree required.
• Experience with GDS systems is preferred.
• Need strong organizational and multitasking abilities.
• Excellent communication skills are essential.

Responsibilities

• Engage with clients to understand their travel preferences.
• Book flights, hotels, and other travel services.
• Meet or exceed sales goals through upselling.
• Address client inquiries and resolve booking issues.
• Stay updated on travel trends and identify sales opportunities.
• Maintain records of client interactions.

Skills

Interpersonal skills

Customer service orientation

Problem-solving mindset

Organizational abilities

Multitasking

Communication skills

Education

Bachelor's Degree in any field

Tools

GDS systems (Galileo, Amadeus, Sabre)

Job description

Position: Travel Sales Associate

Company: [WT for Tourism and Travel]

Type: [Full-Time | On-Site]

Relocation: Fully covered

Job Overview:

A Travel Sales Agent is responsible for assisting clients in planning and booking travel arrangements, providing excellent customer service, and achieving sales targets. This role requires strong interpersonal skills, knowledge of travel destinations, and proficiency in travel booking systems.

Key Responsibilities:

1. Client Consultation:

- Engage with clients to understand their travel preferences and requirements.

- Provide expert advice on destinations, travel options, and itineraries.

2. Booking Arrangements:

- Book flights, hotels, car rentals, and other travel services.

- Ensure all arrangements meet client specifications and budget constraints.

3. Sales Target Achievement:

- Meet or exceed sales goals through effective upselling and cross-selling.

- Promote travel packages, special offers, and loyalty programs.

4. Customer Service:

- Address client inquiries and resolve any issues related to bookings.

- Provide post-trip support and follow-up to ensure customer satisfaction.

5. Market Research:

- Stay updated on travel trends, industry developments, and destination information.

- Identify new opportunities for sales and partnerships.

6. Administrative Duties:

- Maintain accurate records of client interactions and transactions.

- Prepare reports on sales performance and customer feedback.

Qualifications:

- Bachelor's Degree in any field.

- Experience with GDS systems is preferred (Galileo, Amadeus, Sabre).

- Strong organizational and multitasking abilities.

- Excellent communication skills.

- Customer service-oriented with a problem-solving mindset.

- Flexibility to work various shifts.

- B1 / B2 in the English language.