Travel Desk Sales Advisor - Russian / Spanish / German / Italian / Czech / Polish Speaker

MTS Globe; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading company in the travel and tourism industry is seeking a Travel Desk / Experience Advisor in Dubai. The role involves selling tours, managing guest inquiries, and overseeing daily sales operations. Ideal candidates will have experience in customer service, knowledge of UAE destinations, and strong sales skills.

Qualifications

• Experience in customer services roles in the Destination Management/travel and tourism industry.
• Sound knowledge of UAE destinations.
• Driving License holder is an advantage.

Responsibilities

• Oversee day-to-day operations of the travel desk and sales program.
• Sell tours to guests and achieve monthly sales targets.
• Provide information and assist guests with inquiries about excursions.

Skills

Customer Service

Sales Skills

Product Knowledge

Resilience

Teamwork

Job description

• Must be aware of all aspects of the excursions program with relation to the tours sold on board.
• The overall responsibility of the Travel Desk / Experience Advisor is the day operation of the Sales program
• Sell tours to guests, generating revenue for the company.
• Provide information to guests on tours available to promote tour sales.
• Assist guests with questions relating to excursions and offer help with any special requests.
• Ensure that the monthly sales target has been achieved.
• Sending daily sales report to the Experience Manager.
• Entering all the bookings made at the same time.
• Following up with the finance department regarding the cash payment.
• In this job you would need to have a pleasant and friendly manner, and a good general knowledge of our products and services.
• This position is under the supervision of the In Destinations Sales Manager, from whom all directives are given.
• Experience in customer services roles in the Destination Management / travel and tourism industry.
• Sound knowledge of UAE destinations would be an advantage.
• Should have excellent selling and promotional skills.
• Good product knowledge and handling the overall operation of the sales programs
• Resilient and flexible approach with the ability to respond to customer and company needs.
• Ability to thrive in a team environment
• Driving License holder is an advantage.