Travel Consultant

Marcopolo Holidays; Sharjah; On-site; AED 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic travel consultant to enhance client experiences and deliver tailored leisure travel solutions. In this role, you will engage with clients throughout their booking journey, ensuring their needs are met with precision and care. Collaborating with a talented team, you will manage multiple inquiries while maintaining exceptional attention to detail. This position offers a unique opportunity to thrive in a fast-paced environment, where your passion for travel and commitment to service excellence will shine. Join a forward-thinking company that values innovation and teamwork, and make a lasting impact on clients' travel experiences.

Qualifications

• Bachelor's degree or higher required.
• Proficiency in Office 365 and GDS systems essential.

Responsibilities

• Engage with clients professionally to foster long-term relationships.
• Curate and deliver leisure travel experiences tailored to clients.

Skills

Office 365

GDS systems

Hotel BedBanks

CRM software

Online booking platforms

Virtual client engagement tools

Communication skills

Problem-solving skills

Education

Bachelor's degree

Job description

• Foster long-term relationships by engaging with clients in a professional and courteous manner.
• Curate and deliver leisure travel experiences tailored to clients expectations and budgets.
• Support clients throughout their entire booking journey, from inquiry to trip completion.
• Handle multiple client inquiries and bookings simultaneously while maintaining accuracy and attention to detail.
• Collaborate with colleagues, vendors, and DMCs to ensure seamless service delivery.
• Contribute positively to a team-oriented environment by supporting colleagues and working collaboratively to achieve shared goals.
  

Key Responsibilities:

• Foster long-term relationships by engaging with clients in a professional and courteous manner.

• Curate and deliver leisure travel experiences tailored to clients expectations and budgets.

• Support clients throughout their entire booking journey, from inquiry to trip completion.

• Handle multiple client inquiries and bookings simultaneously while maintaining accuracy and attention to detail.

• Collaborate with colleagues, vendors, and DMCs to ensure seamless service delivery.

• Contribute positively to a team-oriented environment by supporting colleagues and working collaboratively to achieve shared goals.
  

Requirements

Skills & Expertise:

• Bachelor s degree or higher.

• Proficiency in Office 365, at least one GDS system, Hotel BedBanks, and DMC interactions.

• Comfort with CRM software, online booking platforms, and virtual client engagement tools.

Traits & Competencies:

• Strong attention to detail and multitasking ability.

• Excellent communication, interpersonal, and listening skills.

• Passion for travel and a desire to learn about new destinations and cultures.

• Flexibility to accommodate client schedules and time zone differences.

• Sales and service orientation with a commitment to learning, innovation, and adapting to new technologies.

• Problem-solving skills and resourcefulness in handling unexpected challenges.

• Cultural sensitivity and a respect for diverse backgrounds and preferences.

• Resilience and professionalism under pressure.

• A team player with a collaborative mindset.

Preferred Experience:

• 2-5 years in sales and operations at a travel agency or tour operator, specializing in customized international holidays (with knowledge of air travel and visa facilitation).

• Fluency in written and spoken English.

Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at [e-mail]