Travel agent call Centre Representative

Reap HR Consultancy; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A travel consultancy firm in Al Ain is seeking a passionate Travel Agent to assist clients with planning and booking their travel arrangements. The ideal candidate will have strong sales and communication skills, as well as a customer-focused approach. Responsibilities include booking flights and hotels, processing payments, and ensuring client satisfaction. Opportunities for career growth and commission on sales are offered.

Benefits

Opportunities for career growth

Commission on sales

Qualifications

• Prior experience as a Travel Agent or in the tourism industry (not mandatory).
• Strong sales and communication skills.
• Ability to multitask and efficiently manage bookings.
• Passion for travel and a customer-first approach.

Responsibilities

• Assist clients with booking flights, hotels, car rentals, and vacation packages.
• Provide expert travel recommendations based on client preferences.
• Process payments, issue tickets, and manage travel documents.
• Handle itinerary changes, cancellations, and rescheduling requests.
• Stay up-to-date with travel regulations, trends, and promotions.
• Deliver excellent customer service to ensure client satisfaction.

Skills

Sales skills

Communication skills

Multitasking

Customer service

Job description

Job Title: Travel Agent

Location: Al Ain UAE (Onsite)
Job Type: Fulltime
Salary: AEDper month
Experience Required: Freshers or Experienced
Age: 25 40 years old
Gender: Female only
Visa Requirement: Must have own visa (Father/Husband/Mother sponsorship)
Languages: English Hindi Bengali Punjabi
Job Summary

We are looking for a passionate and customerfocused Travel Agent/Travel Consultant to assist clients in planning and booking their travel arrangements for one our client (Travel Agency) in Al Ain. If you enjoy helping people explore the world and have a background in the travel industry this role is a great fit for you!

Key Responsibilities

• Assist clients with booking flights hotels car rentals and vacation packages.
  

• Provide expert travel recommendations based on client preferences.
  

• Process payments issue tickets and manage travel documents.
  

• Handle itinerary changes cancellations and rescheduling requests.
  

• Stay uptodate with travel regulations trends and promotions.
  

• Deliver excellent customer service to ensure client satisfaction.
  

Requirements & Qualifications

• Prior experience as a Travel Agent or in the tourism industry (not mandatory).
  

• Strong sales and communication skills.
  

• Ability to multitask and efficiently manage bookings.
  

• Passion for travel and a customerfirst approach.
  

Benefits & Perks

• Opportunities for career growth.
  

• Commission on sales.
  

Job Types: Fulltime Contract
Contract Length: 6 months
Pay: AED 2500.00 AED 3500.00 per month