Transport Controller

Reload Logistics; Dubai; On-site; AED 183,000 - 258,000; Full time

Job summary

A logistics company in Dubai seeks a Transport Controller responsible for coordinating transport activities and ensuring smooth cargo movements. The ideal candidate will have 3–5 years of experience in logistics, strong organizational skills, and proficiency in data analysis and Excel, along with team management experience. The role demands excellent communication and problem-solving abilities, focusing on efficiency and client satisfaction.

Qualifications

• 3–5 years’ experience in transport, logistics, or supply chain.
• Prior exposure to managing small teams desirable.

Responsibilities

• Plan and oversee transport schedules and documentation.
• Monitor ETAs, update clients, and manage capacity allocation.
• Handle client queries and provide reports.
• Coordinate with suppliers for seamless operations.
• Manage incidents and arrange escorts for high-value cargo.

Skills

Organizational skills

Communication skills

Problem-solving skills

Data analysis

KPI management

Excel proficiency

Education

Diploma/Bachelor’s in Logistics or Supply Chain

Tools

Excel

Power BI

Job description

Role Overview:

The Transport Controller ensures smooth cargo movements by coordinating transport activities, managing documentation, monitoring schedules, resolving issues, and supporting client requirements. The role demands strong organizational, communication, and problem-solving skills, with a focus on efficiency and client satisfaction.

Key Responsibilities:

• Plan and oversee transport schedules, documentation, and distribution.
• Monitor ETAs, update clients, and manage capacity allocation.
• Handle client queries, provide reports, and resolve exceptions.
• Coordinate with suppliers and ground teams for seamless operations.
• Manage incidents (accidents, delays, risk events) and arrange escorts for high-value cargo.
• Oversee a small team (2–4 staff) and contribute to SOPs and process improvements.
• Analyze operational data, develop KPIs, and present performance insights to management.

Skills & Qualifications:

• 3–5 years’ experience in transport, logistics, or supply chain.
• Diploma/Bachelor’s in Logistics, Supply Chain, or related field preferred.
• Prior exposure to managing small teams desirable.

Must-Have Skills:

• Strong organizational and coordination abilities.
• Proficiency in data analysis, KPI management, and reporting.
• Experience in building dashboards (Excel, Power BI, or similar tools).
• Advanced MS Excel skills; ERP experience is an advantage.
• Excellent communication and client-handling skills.
• Ability to work under pressure and meet deadlines.